Service Labor Adjustment
Tables used: DIVTAB1, MODEL
The Service Labor Adjustment screen is accessed from the Segments tab or Parts & Labor Billing tab on a Work Order.
Based off of Job Codes or Estimated hours if a Job Code was unavailable, the system will create labor adjustments after a tech(s) has posted labor and those hours do not match the Job Code/Estimated hours. Additionally, warranty transactions can also generate labor adjustments based off of Hours Worked or Supplier Hours. Suggested adjustments are optional and are currently calculated manually by the dealer.
Clicking the SLA button on a Work Order will open the Service Labor Adjustment window:
Click the Apply Changes box next to the adjustment and then click Post to apply the labor adjustment to the Work Order.
The Post button generates labor transactions in the same was as posting labor while in a Work Order on the Parts & Labor Billing tab.
Posting works very similarly to manually entering an adjustment through work orders. The facility behaves as if you had selected Immediate Update, and filled in the Technician, Cash Code, Segment, Premium Code, Hours Worked and Hours Charged. The remaining fields that would have been on the labor entry screen are left alone and the system will determine the values to use as is done currently with manual entry.