Customer Care Overview

IntelliDealer Customer Care gives you a real-world, real-time and on-demand view of your dealership’s customers, allowing you to analyze and put to work the customer information you’ve gathered in your business system. Large amounts of data can be sorted, based on selection criteria, for a variety of marketing uses: customer analysis by geographic and business classifications, customer call-scheduling and analysis, and customer reports and marketing campaigns, as examples. Selected customers can also be excluded or made part of a marketing campaign, as needed, through Customer Care.