Logs

The Logs screen is used to query and view log entries from various sources within IntelliDealer.

This screen provides access to interface interaction logs and Tomcat server logs, allowing users to track system events, errors, and interface communications for troubleshooting and auditing purposes.

The Log Query screen can be found by navigating to Administration > Settings > Logs.

Topics in this section are:

Tomcat Events/Exceptions Logs Tab

The Tomcat Events/Exceptions Logs tab displays application server logs generated by the Tomcat server. These logs provide detailed information about server events, application exceptions, errors, and system-level issues that occur during the operation of IntelliDealer.

These fields appear on the Tomcat Events/Exceptions Logs tab:

Field Description
Start Time The exact date and time the event or exception occurred on the server.
Level The severity level of the log entry. Common levels include: INFO (informational messages), WARN (warning messages), ERROR (error conditions), and FATAL (severe errors that may cause the application to abort).
Path The path name that executed the code that generated the log entry. This is useful for tracking concurrent operations and debugging multi-threaded issues.
Event Message The descriptive message associated with the log entry. This provides details about what occurred, including error messages, exception details, or informational content.
User The name of the user or component that generated the log entry. This helps identify which part of the application or system generated the event.

The Tomcat Events/Exceptions Logs tab is primarily used by system administrators and support personnel for troubleshooting server-level issues, application errors, and system performance problems. Reviewing these logs can help identify patterns in errors, diagnose connectivity issues, and monitor system health.

Tomcat Events/Exceptions Logs Details Screen

When you select an entry from the Tomcat Events/Exceptions Logs tab, a details screen opens displaying comprehensive information about the selected log entry. This details screen contains two tabs:

  • Log Master Details - Displays high-level information about the log entry, including identification, timing, and classification details.

  • Log Event Details - Displays detailed information about the specific event, including the full message content, exception details, and stack trace information.

Log Master Details Tab

These fields appear on the Log Master Details tab:

Field Description
Thread ID A unique identifier for the log entry.
User The name of the logger or component that generated the log entry.
Path The path name that executed the code that generated the log entry.
Start/End Time The exact date and time the event or exception occurred on the server.
Session The name or identifier of the server instance where the log entry was generated.
Application Code The name of the application or module that generated the log entry.

Log Event Details Tab

These fields appear on the Log Event Details tab:

Field Description
Log Event ID A unique identifier for the log event entry.
Level The severity level of the log entry. Common levels include: INFO (informational messages), WARN (warning messages), ERROR (error conditions), and FATAL (severe errors that may cause the application to abort).
Event Message The descriptive message associated with the log entry. This provides details about what occurred, including error messages, exception details, or informational content.
Event Class Name The name of the Java class where the log event was generated.
Method Name The name of the method where the log event was generated.
Line Number The line number in the source code where the log event was generated.

Revision 2026.03