Vendor Parts Order

Use the Vendor Parts Order screen to order parts from suppliers in circumstances where there is immediate demand for a part, (such as a machine down order) or to transfer parts from another location.

Topics in this section are:

Printing a Parts Order

  1. Navigate to Product Support > Parts > Parts Ordering.

    Parts Ordering

  2. Use the search fields to locate the desired order and click the corresponding Order Number.

    Parts Order


  3. Click the Vendor Parts Order button.


  4. Review and confirm the order parameters, then click Print.

    The Parts Order Printing Options modal opens.

  5. Select your options, then click Print.

    • If the PDF checkbox is selected, the POR38231 report is sent to the Data Portal. Open Management Central > Utilities > Data Portal to view, print, or export the report to Excel. The report does not appear in the Printer Output/PDF Viewer.

    • If the PDF checkbox is not selected, choose a printer to send the PAR119 report to.

Note:  Access to Data Portal reports is controlled by 505 - Management Central - Utilities, Access to Data Portal Reports. The default is No Access. Users must be assigned Access Reports Created By The User or Access Reports Created By Any User to open reports in the Data Portal.

Emailing a Parts Order

  1. Navigate to Product Support > Parts > Parts Ordering.

  2. Use the search fields to locate the desired order and click the corresponding Order Number.

    The Parts Order screen appears.

  3. Click the Vendor Parts Order button.


  4. Review and confirm the order parameters, then click E-mail.

    Message screen appears

  5. Enter the desired recipient in the To field.

    By default, the email address associated to the vendor on the order appears in this field.

  6. (Optional) By default the email address associated to your user profile appears in the From field. If you want the email to be sent from a different address, enter it here.

  7. In the Message field, enter a message regarding the order.

  8. Click Send.

    IntelliDealer sends a PDF of the order to the vendor.

Screen Description

The fields on the Vendor Parts Order screen are:

Field Description
Ship to The ship to address.
Print Part Long Comments Select to prints the long description of the selected part.
Ship Via Is the method of transportation (for example, the name of the company shipping the part).
FOB Point The Freight on Board point, which indicates where responsibility for goods changes during shipping.
Comments Any additional comments you wish to be printed.

Use these buttons to complete your work on the Vendor Parts Order screen:

Button Function
Transmit Sends the order over a communication line directly to the vendor.
E-mail

Opens the Message screen, allowing you to email a PDF of the parts order report (POR38231) to the supplier.

By default, the email address of the vendor's primary contact is populated in the To field of the Message screen.

Print

Prints a copy of the parts order.

If the PDF checkbox is selected, the POR38231 report is sent to the Data Portal. See Printing a Parts Order. Otherwise, choose a printer to send the PAR119 report to.

If the button label text is red, the order has already been printed.
Download

Available when the order vendor is a configured Stihl USA vendor and feature 6438 - Stihl Parts Order Download (USA) is licensed. Opens the Stihl USA parts order download window and exports order details as a CSV file.

This button does not transmit the order to Stihl electronically. See Stihl Parts Order Download: Download Parts Orders (USA).
Close Closes the Parts Order Parameters screen without saving and returns to the previous screen.

Security: 821 - Product Support, Parts Ordering

Revision: 2026.09