Active Jobs/ Spooled File

Active Jobs

Use the Active Jobs tab to create and send job logs for active jobs related to the log file selected on the View Logs screen. To access the tab, click the Active Jobs tab on the Send Information to IntelliDealer window.

The job log files are sent as spool files which can then be printed and viewed by VitalEdge support to further diagnose the issue related to the log file.

Fields on the Active Jobs tab are:

Field	Description
Line	The line number of the selected job.
Job	The job number you want to create a job log spool file for.
User	The user ID associated to the selected job number.
Job Name	The name of the job, as it appears in the green screen application.
Delete	Click the delete icon to remove a job from the list.

Click Send to send a job log spool file for the selected jobs to the support representative selected on the Send Information to IntelliDealer window.

Click Close to complete your work on the Active Jobs tab without sending any job logs to VitalEdge support staff.

Spooled File

Use the Spooled File tab to send an existing spool file to VitalEdge support staff. To access the tab, click the Spooled File tab on the Send Information to IntelliDealer window.

The spool files can then be printed and viewed by VitalEdge support staff to further diagnose the issue related to the log file selected on the View Logs screen.

Fields on the Spooled File tab are:

Field	Description
Line	The line number of selected spool file.
Spooled File	The spool file you want to send to VitalEdge support staff.
Spooled File Number	The spool file number. This number is automatically assigned to each spool file generated within the system and is for internal purposes only.
Job	The job number related to the selected spool file.
User	The user ID associated to the selected job number.
Job Name	The name of the job, as it appears in the green screen application.
Delete	Click the delete icon to remove a spool file from the list.

Click Send to send the selected spool files to the support representative selected on the Send Information to PFW tab.

Click Close to complete your work on the Spooled File tab without sending any spool files to VitalEdge support staff.