To open the Active Jobs tab, click the Active Jobs tab on the Send Information to PFW tab.

The Active Jobs tab allows you to create and send job logs for active jobs related to the log file selected on the View Logs screen. The job log files are sent as spool files which can then be printed and viewed by VitalEdge support to further diagnose the issue related to the log file.

The following fields appear on the Active Jobs tab:

Field	Description
Line	The line number of the selected job.
Job	The job number you want to create a job log spool file for.
User	The user ID associated to the selected job number.
Job Name	The name of the job, as it appears in the green screen application.
Delete	Click the delete icon to remove a job from the list.

The following buttons allow you to complete your work on the Active Jobs tab:

Button	Function
Send	Sends a job log spool file for the selected jobs to the support representative selected on the Send Information to PFW tab.
Close	Closes the Active Jobs tab without sending any job logs to VitalEdge support staff.

To open the Spooled File tab, click the Spooled File tab on the Send Information to PFW tab.

The Spooled File tab allows you to send an existing spool file to VitalEdge support staff. The spool files can then be printed and viewed by VitalEdge support staff to further diagnose the issue related to the log file selected on the View Logs screen.

The following fields appear on the Spooled File tab:

Field	Description
Line	The line number of selected spool file.
Spooled File	The spool file you want to send to VitalEdge support staff.
Spooled File Number	The spool file number. Note:  This number is automatically assigned to each spool file generated within the system and is for internal purposes only.
Job	The job number related to the selected spool file.
User	The user ID associated to the selected job number.
Job Name	The name of the job, as it appears in the green screen application.
Delete	Click the delete icon to remove a spool file from the list.

The following buttons allow you to complete your work on the Spooled File tab:

Button	Function
Send	Sends the selected spool files to the support representative selected on the Send Information to PFW tab.
Close	Closes the Spooled File tab without sending any spool files to VitalEdge support staff.