Reports: Quote Gain or Loss Totals
The Totals screen displays totals for each column of information displayed on the Quote Gain or Loss tab.
To open the Totals screen,
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Navigate to Product Support > Service > Analysis Reports, then click the Quote Gain or Loss tab.
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Enter some search criteria and click Go>>.
The table populates with data and the Totals button appears at the bottom.
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Click the Totals button.
The Totals screen opens.
The fields on the Totals screen are:
| Field | Description |
|---|---|
| Standard Hours | The total number of quoted labor hours for the selected technicians during the specified date range. |
| Hours Worked |
The total number of service hours actually performed by the selected technicians during the specified date range. |
| Gain/ Loss | The difference between the total quoted labor hours versus the total hours worked. |
| Rework Hours | The total number of labor hours on rework work orders where the selected technicians were listed as the Original technician on the Segments tab. |
Click Close to complete your work on the Totals screen.
Security: 816 Product Support - Service Analysis Reports
Revision: 2025.10