Check and Invoice Print Font and CPI

Dealers often ask which font and characters per inch (CPI) IntelliDealer uses on printed checks, invoices, and related reports. The values depend on whether the dealership runs on the ASP (hosted) environment or a non-ASP (legacy) environment.

Topics in this section include:

ASP Printing Defaults

On ASP, IntelliDealer prints checks, invoices, and most standard reports with a fixed font and CPI. Dealers cannot change the font or CPI for these documents in the application.

  • Font: Courier only.

  • CPI: Most checks and reports use 10 CPI. Invoices and a small set of related reports use 12 CPI, which fits more characters on each line.

Default ASP settings by document type are:

Document or Report Type Font CPI
Checks (accounts payable and related check printing) Courier 10
Invoices (parts, equipment, service, and general invoicing) Courier 12
Other standard reports (default report layout) Courier 10

A few reports that share the invoice layout also print at 12 CPI. If printed text looks narrower or denser than a check or standard report, compare the document to an invoice—the CPI is likely 12 instead of 10.

Printer setup for ASP-hosted dealers is documented on the Configure Printers (New) screen. Printer configuration does not change Courier font or CPI for checks and invoices on ASP.

Non-ASP Environments

Non-ASP dealerships can override font and CPI on IBM i printer files. Use Modifying a Printer File for step-by-step instructions on the Configure Printer Files and Printer File screens.

See also: Troubleshooting Printers.