Configure Printers (New)

The Configure Printers (New) screen lets you search for and view printer configurations, monitor writer status, and add printers using Add Legacy Printer. Printers added to the system appear on the Printers screen and can be used throughout IntelliDealer. Click Search next to any searchable Printer field to open the Printers screen.

To open the Configure Printers (New) screen, navigate to Configuration > Miscellaneous > Printing > Configure Printers (New).

• How to Add a Printer

• How to Modify a Printer

• Configure Printers (New) Screen Description

• Check and Invoice Print Font and CPI

How to Add a Printer

1. On the Configure Printers (New) screen, click Add Legacy Printer.

   The New Printer modal opens.

2. Fill in the required fields (shown in red), using the table below as reference.

   Field	Description
   Printer Unique ID	A unique ID for this printer. On onsite environments, enter a unique ID at least 2 characters long and up to 10 characters. On ASP-hosted environments, the system prefixes P7 and your library number automatically. You also enter: A 2-character location code (A–Z), for example LO for London. A 2-character printer code: one letter for type (L = Laser, Z = Label, O = Other) and one digit (0–9).
   NAT IP (Contact IntelliDealer Support)	The network address translation (NAT) IP address of the printer. Shown and required when you add a printer; not shown when you edit an existing printer. Do not use your local IP address. Contact IntelliDealer Support to request a NAT IP address and provide the following information: Physical location (store address) of the printer Local IP of the printer on the location network Make and model of the printer Contact information for someone at the dealership who can assist with printer testing
   Display Name/Description	A display name or description for the printer.
   Type	The type of printer. One of: Laser - a laser printer. Only laser printers can properly apply any laser overlays configured for your dealership. Label - a printer designed to only print labels, such as Zebra. The layout of the printed label is not configurable, however you can configure the data to include for parts and equipment labels. Depending on the formatting options you select when printing labels, you can produce labels in a number of formats. See Running Customer Labels, Creating Parts Labels, and Running Equipment Labels. Some examples are:  Customer Zebra Label Part Zebra Label Equipment Zebra Label Other - any other printer type.
   Tear Bar	Spacing used to align the page for a tear bar on a dot matrix printer. Shown when Type = Other.
   Offset - Across	Sets the printer offset across the page. On a non-IPDS printer, use this value to adjust overlay position. Valid values are 000–999. Laser printers default to 000 for new printers.
   Offset - Down	Sets the printer offset down the page. On a non-IPDS printer, use this value to adjust overlay position. Valid values are 000–999. Laser printers default to 020 for new printers.

3. Click one of these buttons:

   • Save & Close to save the new printer and close the modal.
     

   • Save & New to save the new printer and configure another.

   • Close to close the modal.

Post-requisite: Test the new printer by printing out an invoice. If the printer does not work, see Troubleshooting Printers.

How to Modify a Printer

1. On the Configure Printers screen, search for a printer, then click on a Printer name.

   The Configure Printers modal appears with fields for the selected printer.

   Configure Printers modal

   

2. Edit any of the available fields within the selected printer configuration.

3. Click one of these buttons:

   • Save & Previous to save the printer and open the previous printer in the list for editing.
     

   • Copy & Close to save the printer and close the modal.

   • Save & Next to save the printer and configure the next.

   • Delete Printer to delete the printer configuration.

   • Close to close the modal.

Post-requisite: Test the printer configuration by printing out an invoice. If the printer does not work, see Troubleshooting Printers.

Configure Printers (New) Screen Description

The sorting options on the Configure Printers screen are:

Sort by
Field	Description
Printer Id	Search by printer ID.
Status	Filter the results by selecting a status from the drop down.
Display Name/Description	Sort the search results by printer name/description.
Show inactive	Select this checkbox to also show inactive printers in the list.

The fields on the Configure Printers screen are:

Field	Description
Printer ID	The ID of the printer.
File	The name of the file this printer is printing.
User	The name of the user who initiated the print job.
Status	The status of the printer. Can be one of: Started - the printing has started. Ended - the printing has ended. Message Waiting - there is a message waiting concerning the printer. Held - the print job has been held. Job Queued - the print job is waiting in the queue.
Display Name/Description	The display name or brief description of the printer.

Check and Invoice Print Font and CPI

ASP dealers print checks and invoices with a fixed Courier font. Checks and most reports use 10 CPI; invoices and some related reports use 12 CPI. Printer setup on this screen does not change those values.

See Check and Invoice Print Font and CPI for the full reference, including non-ASP environments.

Data Source: PFWTAB

Revision: 2026.10