Deactivating a Call Result
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From any IntelliDealer screen, click on the Configuration tab.
The Configuration Quick Links screen will appear.
Configuration Quick Links screen
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From the CRM list, click the Calls link and select Results from the drop down list.
Configuration Quick Links screen
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The Results screen will appear.
Results screen
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On the Results screen, fill out the appropriate fields and click the Go >> link.
The Results screen will refresh listing the generated search results.
Results screen
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Click on a Code.
The Results screen will appear.
Results screen
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On the Results screen, select the Active for System checkbox removing the checkmark.
Results screen
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Click the Save button to deactivate the call result code within the system.