CNH My Fleet

The CNH DEP My Fleet interface provides a dashboard view of various attributes of equipment by each VIN. You can access alerts and telematic information using the data received from CNH in real time.

Prerequisites: You must configure the CNH Data Exchange Platform interface to use CNH My Fleet.

You can access this interface from any of these locations:

  • Product Support > Equipment > CNH My Fleet

  • open an Equipment Profile, and from the Machine Quick Links list, click the CNH My FleetView button

  • open a Work Order, click the Segments tab, and from the Work Order Options list, select CNH My Fleet

On initial load, CNH My Fleet retrieves fleet details for Case IH and for CNH North America. Various brands from CNHi and other affiliates are coded into the dropdown and Country options can switch between either North America or Europe.

The checkboxes toggle between various alerts that are received from CNH. If any checkboxes are unchecked, the grid options show those alerts as 0.

Click Search to generate a list of results.

Click the filter icon to expand the search fields. The text boxes for Dealer Location, Serial Number, Model and Customer can help refine search when appropriate keywords are entered.

The summary box shows the sum of high, medium and low alerts related to Technical, Maintenance and PIPs.

These fields appear on the CNH MyFleet listing screen:

Field Description
Serial Number

The unit's serial number.

Click the location icon to see where the unit is located.

Click the tools Tools icon to open the CNH Interactive Maintenance screen.

Click the list List icon to open the CNH DQR Inspections screen.

Click the open icon to open the Equipment Profile screen.

Connection Indicates whether the unit is connected to the network.
Machine Status The status of the unit.
Customer The customer associated with the unit.
Model The unit's model number.
Dealer Location The location of the dealer associated with the unit.
PIPs The number of PIPs (Product Improvement Program) associated with the unit.
Pending PIPs The number of PIPs that are pending for the unit.
Technical Alerts The number and severity of technical alerts for the unit.
Maintenance Alerts The number and severity of maintenance alerts for the unit.

Click a hyperlinked Serial Number to open a full-screen VIN detail view with telematics and alert data from CNH. The same Technical Alerts and Operator Alerts panels also appear when you open CNH My FleetView from Equipment Profile or a Work Order segment.

These fields appear in the Technical Alerts panel on the VIN detail view:

Field Description
Alert Id The CNH alert identifier.
Priority The alert priority level returned by CNH.
Dealer Code The CNH dealer code for the alert. This field may be blank.
Is Simple Indicates whether CNH classifies the alert as simple.
Category The alert category returned by CNH, such as Validated.
Dealer Name The MyFleet dealer name associated with the alert.
Warranty Saving The estimated warranty savings returned by CNH.
UpTime Saving The estimated uptime savings returned by CNH.
Sub Type The alert sub-type code returned by CNH.

These fields appear in the Operator Alerts panel on the VIN detail view:

Field Description
Creation Date The date the operator alert was created.
Closure Date The date the operator alert was closed.
Alert Status The current status of the operator alert.
Title The title of the operator alert.
Priority The priority level of the operator alert.
Customer Feedback Customer feedback associated with the operator alert.