John Deere: Proactive Jobs

The interface for JD Proactive Jobs, formerly JD SVAP, allows IntelliDealer users to receive service agreement information and events for agreements via John Deere's Proactive web-service. This information can also be managed in the View Service Requests from the Work Order listing screen.

The Proactive Jobs screen can be found by from the Equipment Invoicing screen by clicking the JD Proactive Jobs link -or- from the Work Orders screen by clicking the JD Proactive Jobs button.

For setup see John Deere: Proactive Jobs Configuration.

The fields that can be searched on the Proactive Jobs screen are:

Field Description
Customer Number

Enter or search a customer number.

Stock Number Enter or search a stock number.
Machine Serial Number Enter a unit serial number.
Start Date/End Date Select the start and end date on the invoice.
Status Choose to search from invoices by Completed or Not Completed status.
Invoiced State Choose to search from invoices by Invoiced or Not Invoiced status.
State Choose to search from invoices by Offered or Ordered status.

The fields displayed in the results section are:

Field Description
Id

The plan Id on the invoice.

Title The title on the invoice.
Location The location on the invoice.
State The state the invoice is currently in.
Invoiced State The invoiced state the invoice is currently in.
Machine Serial Number The machine serial number tied to the invoice.
Customer The customer tied to the invoice.

Security: 810 - Access Service Requests

Revision: 2024.09