TechProgress

The TechProgress screen allows you to view and update work order details assigned to active technicians at a dealership.

The following fields are displayed on the TechProgress screen:

Field	Description
Keyword Filter	Allows you to filter the list to specific work order or technician number.
Work Order Number	The work order number.
Customer Name	The name of the customer on the order.
Make/ Model	The manufacturer and model number of the equipment on the order.
Description	A brief description of the unit.
Serial Number	The unit's serial number.
Priority Code	The code that determines the priority level on the work order. The Priority Code is user defined in IntelliDealer
Hours Worked	The number of hours that have been logged to the order.
Job Code Hours	The number of hours associated to job code assigned to the order.

Clicking on a work order in the TechProgress screen will open the TechProgress Segment screen:

The following field information is displayed on the TechProgress Segment:

Field	Description
Work Order Number	The work order number.
Description	A brief description of the unit.
Downtime Delay Code	When applied, the code used to describe the reason for a delay of work on the unit.
Scheduled Start Date	The date work on the unit started.
Estimated Completion	The date work on the unit is estimated to end.
Last Labor Activity	The date where work on the unit was last logged.
Priority Code	The code that determines the priority level on the work order. The Priority Code is user defined in IntelliDealer
Hours Worked	The number of hours that have been logged to the order.
Estimated Hours	The number of hours associated to job code assigned to the order.

Clicking on a specific segment within the TechProgress Segment screen opens the Update TechProgress Detail screen:

Clicking the Update All Segments checkbox will apply changes to ALL segments (excluding Estimated Hours & Comments)

Note:  While Technician Scheduling is active in IntelliDealer, TechProgress will not allow a user to update the Priority Code, Technician, and Start Date