Employee Certifications

Use the Employee Certifications screen to view a technician's certifications.

The Employee Certifications screen can be accessed by clicking on the Certification Lookup icon next to an employee or technician name throughout the system.

Topics in this section are:

Viewing a Technician's Certifications From the Supervisor Menu

  1. From anywhere in IntelliDealer, navigate to Product Support > Service > Supervisor.

    Supervisor Labor in Progress

  2. Click the Technician Availability tab.

    Service Scheduling - Technician Availability


  3. Select a date on the Date field.


  4. Click the Certification Lookup icon next to a technician's name.


  5. Click the certification number.

    The Employee Certifications screen appears, displaying more detail on the technician's certification.

Screen Description

The fields on the Employee Certifications screen are:

Field Description
Certification Number The technician's certification number received after successful completion of the course.
Product The product the technician is certified on after the successful completion of the certification course.
Model The model number the certification course covered.

Click Close to complete your work on the Employee Certifications screen.

Security: 811 - Service Supervisor

Data Source: WOLAB

Revision: 2025.09