Service Scheduling - Technician Availability

Use the Service Scheduling - Technician Availability screen to view technician's daily service schedules.

The Service Scheduling - Technician Availability screen can be accessed from the Technician Availability screen by clicking on a Date.

Topics in this section are:

• Searching for a Technician's Availability From the Supervisor Menu

• Screen Description

Searching for a Technician's Availability From the Supervisor Menu

1. From anywhere in IntelliDealer, navigate to Product Support > Service > Supervisor.
   

   The Supervisor Labor in Progress tab appears.

   
   

2. Click the Technician Availability tab.

   The Service Schedule - Technician Availability tab appears.

   
   

3. To locate the desired technician, enter your search criteria and click Go>>.

4. Click a date link in the Date column.
   

   The Service Scheduling - Technician Availability by Day tab appears. You can view the available technicians for the specific day.

   
   

5. Click a technician's name.
   

   The Scheduled Work Orders screen appears. You can view the technician's work orders.

   
   

Screen Description

The fields on the Service Scheduling - Technician Availability screen are:

Field	Description
Technician	The technician's name.
Hours	The amount of service hours a technician is scheduled to be available.
Over	The amount of overtime hours the technician would have to work to get everything that is overdue complete.

Click a Technician to view a technician's scheduled work orders.

Click the Certification Lookup icon to open the Employee Certification screen.

Click the Need to record time off? Click here link to record a technician's time off.

Select the Click here to see most available technicians link to view technician availability.

Click Back to complete your work on the Service Scheduling - Technician Availability screen.

Security: 811 - Service Supervisor

Revision: 2025.09