Close Labor Entry

A supervisor can use the Close Labor Entry screen to close a labor entry that has been left running.

To open the Close Labor Entry screen, hover over a Technician name on the Supervisor - Labor in Progress tab and select Close from the pop-up menu.

Note:  If the Update Date/ Time Added On Supervisor Force Close field is enabled on System Settings: Location tab, force-closing a labor entry from the Labor in Progress tab automatically updates the Date Added and Time Added fields in the WOTTM file (WTDTA and WTTMA) with the current date/time (when the entry was closed).

Topics in this section are:

Closing a Labor Entry From the Supervisor Menu

  1. From anywhere in IntelliDealer, navigate to Product Support > Service > Supervisor.

    Supervisor Labor in Progress


  2. Move the cursor over a technician's name and select Close from the drop down list.


  3. Edit or add and additional information into the available fields.

  4. Click Save to save your changes and close the selected labor entry.

Screen Description

The fields on the Close Labor Entry screen are:

Field Description
Work Order The number of the work order that you have selected to close.
Technician The technician assigned to the selected work order.
Start Time The labor transaction start time.
Stop Time The labor transaction stop time, which defaults to the current time.
Premium Code Used to calculate the total labor charge. See Premium Codes.
Start Date The date the labor on the unit has started.
Stop Date The date the labor on the unit in completed. The stop date defaults to today's date for labor in progress.
Hours Worked The hours worked on the labor transaction calculated by the system.
Hours Charged

The hours charged to the segment. If left blank, the hours charged defaults to hours worked.

Use these buttons to complete your work on the Close Labor Entry screen:

Button Function
Save Closes the selected labor entry.
Close Closes the Close Labor Entry screen without saving and returns to the Supervisor - Labor in Progress tab.

Data Source: WOTTM

Security: 811 - Service Supervisor

Revision: 2025.09