Viewing a Technician's Certifications From the Supervisor Menu
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From any IntelliDealer screen, click on the Product Support tab.
The Product Support Quick Links screen will appear.
Product Support Quick Links screen
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From the Service List, click the Supervisor link.
The Supervisor Labor in Progress tab will appear.
Supervisor Labor in Progress tab
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On the Supervisor Labor in Progress tab, click on the Technician Availability tab.
The Service Scheduling - Technician Availability tab will appear.
Service Scheduling - Technician Availability tab
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On the Service Scheduling - Technician Availability tab, select a date on the Date field.
The Service Scheduling - Technician Availability by Day tab.
Service Scheduling - Technician Availability by Day tab
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On the Service Scheduling - Technician Availability by Day tab, click on the Certification Lookup
icon next to the technician's name.
The Employee Certifications screen will appear.
Employee Certifications screen
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On the Employee Certifications screen, click on the certification number.
The Employee Certifications screen will appear. -
The Employee Certifications screen will display a more detail on the technician's certification.