John Deere Complete Goods Events

The John Deere Complete Goods Events interface handles order creation, maintenance, and cancellation events for equipment units ordered from John Deere.

The John Deere Complete Goods Events configuration screen can be accessed from Configuration > Interfaces > John Deere > Complete Goods Events.

Topics in this section include:

Configuring John Deere Complete Goods Events

The Configuration tab has these sub tabs: 

Equipment Creation Sub Tab

The fields on the Configuration tab, Equipment Creation sub tab are:

Field Description
User Dealer List Price as Reference Amount If selected, uses the dealer list price as the reference amount on created equipment.
Update Rental Units If selected, updates rental units that are in On Order status to Rental for financial reporting or borrowing purposes. This is useful for automatically configuring new equipment as rental fleet assets.
Use Mixed Case Descriptions If selected, the interface populates the descriptions on equipment units and bases created by the interface as either mixed-case. If unchecked then the interface uses upper-case. The default functionality for this interface is to use mixed-case descriptions.
Default Units to Out Status If selected, when a new Equipment Profile is created, the In/Out status defaults to Out/InTransit.
Update Settlement Information If selected, the interface updates the Settlement Number/Date on the Equipment Profile when a payment event is received from John Deere.
Create Attachment Units If selected, the interface creates stock records for units if an attachment is received by John Deere. This option is enabled by default and can be turned off if you do not want attachments created.
Attachment Handling

If there is an attachment to a John Deere Goods Event, this option determines how this interface interacts with that attachment and how it is recorded for that equipment profile.

  • Use Miscellaneous Base Code: Attachments use information called from the miscellaneous Base Number entries on Base & Options.
  • Use JD Attachment Code: Attachments use a John Deere base code.

Populate JD Order Number Into Sub Tab

This tab allows you to control which serial number field the John Deere order number populates on an equipment profile. This is used in situations where John Deere has not provided an official serial number for the unit.

Each checkbox determines the named field the serial number appears under if selected.

The default option for serial numbers populated by this process is Machine Serial Number.

Invoicing Sub Tab

The fields on the Configuration tab, Invoicing sub tab are:

Field Description
Update Supplier Invoice Information and Serial Number If selected, updates the machine serial number, invoice number, amount, and date when processing an Invoice event.
Only Update Serial Number If selected, updates only the machine serial number when processing an Invoice event.
Create Equipment PO If selected, the interface creates an equipment purchase order during a transfer event.
Equipment Order Cost Choose whether the cost on the equipment order should be set to either the CGE Dealer Cost or the IntelliDealer Base and Option Cost, which includes fees and surcharges.
Equipment Order Location Choose whether the equipment order is created in either the location to which the unit was sold or the location to where it is shipped.

Attachment Exclusion List

Use the Attachment Exclusion List as a data filtering mechanism to prevent automatic creation of records for attachments.

The Create button opens a creation window to manually enter codes.

The Import button opens a request for a .CSV file that is used to upload several codes at once.

Note:  The uploaded .CSV file must contain a single column named "Codes" to successfully import.

Logs

The Logs screen keeps a record of events processed by the interface, such as: 

  • A Success event is generated when a unit is created or updated, or a PO is created.
  • An Error event is generated when there is some kind of issue while processing an event.
  • An Initial event is a record of the request when it was first received from John Deere. This information is logged to ensure there is a record of the raw request in case something goes wrong and a proper Error is not logged.

Errors are shown by default and some errors are clickable to show additional data. This data may be useful when attempting to isolate a problem with the interface.

You can filter the listed results by clicking the Show Successful or Show Initial Events checkboxes respectively.

Logs are retained for up to three months before they are cleared from the system.

Click the icon on the right to export logs to a .csv format. See Listing Screens.

Vendors - Dealer Codes

Use the Vendors tab to set a Manufacturer Code. You should ensure all John Deere vendors have been set up with the appropriate manufacturer code and verify that all dealer numbers used with the Complete Goods Events interface are properly configured.

This tab displays a vendor list, where you can find the vendor you want to apply the manufacturer code to. These manufacturer codes are used by multiple John Deere interfaces and are often already set. If no John Deere vendor has been located, clicking the Assign Manufacturer button sets the manufacturer code.

Dealer Numbers

The Dealer Numbers tab shows dealer numbers for vendors with a John Deere manufacturer code. All dealer numbers used by the interface appear in this list and it is how the interface matches the John Deere Ship to Account to a location in IntelliDealer:

To add a new Dealer Number click Create.

Excluded Dealer Numbers

Use the Excluded Dealer Numbers tab for unique cases where events for a particular location should not be processed. This configuration option is not likely to be used except in very rare situations, and should generally be left blank when configuring this interface. The excluded dealer numbers on this screen are also shared with the John Deere Parts Catalog interface.

Equipment Defaults

Equipment Defaults must be set so the interface can pick the appropriate inventory account for created units. These defaults are configured similarly for many other parts of the system:

  1. Navigate to Configuration > Equipment > Profile > Equipment Defaults, then click Need to add a new equipment default? Click here to add.

  2. For each location, configure these fields:

    • Type—must be set to New.
    • Make—set the code to JD or check the All box.
    • Status—must be set to On Order.
    • Group Code—must be set to All.

    Note:  Inventory Account and Sales Account must be selected for the interface defaults to properly apply.

  3. Click Save to save your work.

List of Complete Goods Events

The list of events and the actions taken by the John Deere Complete Goods Events interface are:

Event JD Complete Goods Events Interface Action
Order Creation A stock unit is created in IntelliDealer with the John Deere Equipment Identifier populated in the Customer Fleet Number field. The interface creates base and option master records if they do not already exist, and updates existing records with pricing information if they have been previously created.
Order Maintenance Updates are made to a stock unit in IntelliDealer, identified by the Deere Equipment Identifier in the Customer Fleet Number field.
Order Cancellation If a stock unit matching the Deere Equipment Identifier is found in IntelliDealer, it is set to status 'D' and disabled in the system.
Transfer If a stock unit has moved between locations, the location is updated. As well, if a stock unit has moved between divisions, it is disabled in the old division and created fresh in the new division and location. A new stock number is generated if the unit has moved between companies or divisions.
Invoice An Equipment Order is created in the Parts Order system for the stock unit located by the Deere Equipment Identifier.
Reconcile

A preliminary event sent to pre-populate the Equipment Identifier field on existing units. The Reconcile event continues to match units using either the John Deere Order Number or the Equipment Identifier.

All other events now match using the Equipment Identifier only.

These events transition JDMint units to JDSC CGE.

Feature Number: 6260 - John Deere Sales Center CG Events

Security: 999 Configuration

Revision: 2025.11