John Deere Complete Goods Events
The John Deere Complete Goods Events interface handles order creation, maintenance, and cancellation events for equipment units ordered from John Deere.
The John Deere Complete Goods Events configuration screen can be accessed from Configuration > Interfaces > John Deere > Complete Goods Events.
Topics in this section include:
Configuring John Deere Complete Goods Events
The Configuration tab has these sub tabs:
Equipment Creation Sub Tab
Equipment Creation sub tab
The fields on the Configuration tab, Equipment Creation sub tab are:
| Field | Description |
|---|---|
| User Dealer List Price as Reference Amount | If selected, uses the dealer list price as the reference amount on created equipment. |
| Use Mixed Case Descriptions | If selected, the interface populates the descriptions on equipment units and bases created by the interface as either mixed-case. If unchecked then the interface uses upper-case. The default functionality for this interface is to use mixed-case descriptions. |
| Existing Unit Year Threshold |
The threshold for when an order number received from John Deere triggers the creation of a new unit. If the order number matches the value in the Customer Fleet Number or Cab Serial Number field, and the unit was created before the manually entered year threshold, a new unit will be created. This is meant to prevent the use of repeated, identical, equipment order numbers. On occasion, an order number from John Deere will be reused - leading to an older unit existing in the system that has the same order number as a new unit. To avoid creating duplicated units, the interface normally ignores older units that match the order number received. This field allows for year threshold to be set where the system will create a new unit if the existing unit is older than the specified threshold. For example, if order number 123456 is received and the system identifies a unit with order number 123456 created 7 years ago, and the existing unit year threshold is set to 4 years as per the screenshot, a new unit would be created. However, if the existing unit year threshold was instead set to 8 years, the new event would be ignored and no new unit would be created. |
| Attachment Handling |
If there is an attachment to a John Deere Goods Event, this option determines how this interface interacts with that attachment and how it is recorded for that equipment profile.
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| PDF Report User | The user selected from the dropdown list receives reports when an equipment unit is created. |
Populate JD Order Number Into Sub Tab
This tab allows you to control which serial number field the John Deere order number populates on an equipment profile. This is used in situations where John Deere has not provided an official serial number for the unit.
Each checkbox determines the named field the serial number appears under if selected.
The default option for serial numbers populated by this process is Machine Serial Number.
Invoicing Sub Tab
The fields on the Configuration tab, Invoicing sub tab are:
| Field | Description |
|---|---|
| Update Supplier Invoice Information and Serial Number | If selected, updates the machine serial number, invoice number, amount, and date when processing an Invoice event. |
| Only Update Serial Number | If selected, updates only the machine serial number when processing an Invoice event. |
| Equipment Order Cost | Choose whether the cost on the equipment order should be set to either the CGE Dealer Cost or the IntelliDealer Base and Option Cost, which includes fees and surcharges. |
| Equipment Order Location | Choose whether the equipment order is created in either the location to which the unit was sold or the location to where it will be shipped. |
Logs
The Logs screen keeps a record of events processed by the interface, such as:
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A Success event is generated when a unit is created or updated, or a PO is created.
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An Error event is generated when there is some kind of issue while processing an event.
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An Initial event is a record of the request when it was first received from John Deere. This information is logged to ensure there is a record of the raw request in case something goes wrong and a proper Error is not logged.
Errors are shown by default and some errors are clickable to show additional data. This data may be useful when attempting to isolate a problem with the interface.
You can filter the listed results by clicking the Show Successful or Show Initial Events checkboxes respectively.
Logs are retained for up to three months before they are cleared from the system.
Click the 
icon on the right to export logs to a .csv format. See Listing Screens.
Vendors - Dealer Codes
Use the Vendors tab to set a Manufacturer Code. You should ensure all John Deere vendors have been set up with the appropriate manufacturer code and verify that all dealer numbers used with the Complete Goods Events interface are properly configured.
This tab displays a vendor list, where you can find the vendor you want to apply the manufacturer code to. These manufacturer codes are used by multiple John Deere interfaces and are often already set. If no John Deere vendor has been located, clicking the Assign Manufacturer button sets the manufacturer code.
Dealer Numbers
The Dealer Numbers tab shows dealer numbers for vendors with a John Deere manufacturer code. All dealer numbers used by the interface appear in this list and it is how the interface matches the John Deere Ship to Account to a location in IntelliDealer:
To add a new Dealer Number click Create.
Excluded Dealer Numbers
Use the Excluded Dealer Numbers tab for unique cases where events for a particular location should not be processed. This configuration option is not likely to be used except in very rare situations, and should generally be left blank when configuring this interface. The excluded dealer numbers on this screen are also shared with the John Deere Parts Catalog interface.
Equipment Defaults
Equipment Defaults must be set so the interface can pick the appropriate inventory account for created units. These defaults are configured similarly for many other parts of the system:
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Navigate to Configuration > Equipment > Profile > Equipment Defaults, then click Need to add a new equipment default? Click here to add.
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For each location, configure these fields:
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Type—must be set to New.
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Make—set the code to JD or check the All box.
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Status—must be set to On Order.
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Group Code—must be set to All.
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Click Save to save your work.
List of Complete Goods Events
The list of events and the actions taken by the John Deere Complete Goods Events interface are:
| Event | JD Complete Goods Events Interface Action |
|---|---|
| Order Creation | A stock unit is created in IntelliDealer with the John Deere Equipment Identifier populated in the Customer Fleet Number field. The interface creates base and option master records if they do not already exist, and will update existing records with pricing information if they have been previously created. |
| Order Maintenance | Updates are made to a stock unit in IntelliDealer, identified by the Deere Equipment Identifier in the Customer Fleet Number field. |
| Order Cancellation | If a stock unit matching the Deere Equipment Identifier is found in IntelliDealer, it is set to status 'D' and disabled in the system. |
| Transfer | If a stock unit has moved between locations, the location is updated. As well, if a stock unit has moved between divisions, it is disabled in the old division and created fresh in the new division and location. A new stock number is generated if the unit has moved between companies or divisions. |
| Invoice | An Equipment Order is created in the Parts Order system for the stock unit located by the Deere Equipment Identifier. |
| Reconcile | A preliminary event sent to pre-populate the Equipment Identifier field on existing units. This event only ever updates the Equipment Identifier if it finds a unit matching the John Deere order number or serial number. |
Feature Number: 6260 - John Deere Sales Center CG Events
Security: 999 Configuration
Revision: 2025.07