Komatsu: Warranty
This feature is currently in beta.
Use the Komatsu: Warranty screen to configure credentials and location email addresses for the Komatsu Machine Warranty API. Configure these settings before you validate or submit warranty claims. See also Komatsu: Warranty Claim Submission and Komatsu: Warranty Claim Search.
To access Komatsu Warranty configuration, navigate to Configuration > Interfaces > Komatsu > Warranty.
Topics in this section are:
Setup Requirements
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Feature 6437 - Komatsu Warranty Interface must be licensed.
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Obtain an API Key from Komatsu for the Machine Warranty API and enter it on the Komatsu Tab tab.
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Configure a Warranty Email address for each location that submits claims. IntelliDealer sends this address with claim submissions to Komatsu.
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Configure Komatsu Dealer Numbers on the applicable Komatsu interface screens so users can select a Dealer Code on the claim submission screen.
Komatsu Tab
Use the Configuration tab to store the Komatsu Machine Warranty API key.
| Field | Description |
|---|---|
| API Key |
The API key supplied by Komatsu for warranty claim validation, submission, lookup data, attachments, and claim search. This field is required. Click Save after you enter or change the key. |
Warranty Email Tab
Use the Warranty Email tab to map a warranty notification email address to each location.
Click Create to add a location. Select the Location, enter the Warranty Email address, then click Save. Click a location row to edit or delete the mapping.
| Field | Description |
|---|---|
| Location | The company, division, and location for the warranty email mapping. |
| Warranty Email | The email address IntelliDealer sends to Komatsu with warranty claim activity for the selected location. |