JD Warranty Select Dealer Number

To open the JD Warranty- Select Dealer Number screen, hover over the Work Order Options link from within an open work order Segment and click the JD Warranty link from the drop down menu.
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Click the JD Warranty link on the equipment Profile tab.

The JD Warranty- Select Dealer Number screen allows you to submit warranty claims, retrieve PIPS, retrieve open PIPS, retrieve warranty dates, and submit delivery receipts.

Note:  To make Vendors selectable for the JD Warranty interface, you must check the JD Win box located in the Vendor Profile.
For further information, please contact John Deere for more details regarding specific warranty data.

The following fields appear on the JD Warranty- Select Dealer Number screen:

Field Description
Dealer Number The dealer's identification number.
Description A description of the contract type (e.g. construction).
SIC Accommodates those dealerships with more than one dealer per location. SIC (Standard Industrial Classification) codes help differentiate warranty claim edits in the IntelliDealer warranty information management system.

Click on a Dealer Number to open the JD Warranty screen allowing you to select an interface option.

The following interface options are available:

Interface Options
Interface Description
Warranty Claim

Allows you to create and send a warranty claim to John Deere from a warranty segment on the work order.

Note:  The Warranty Claims option can will only appear if accessing the screen through the work order Segments tab.

Retrieve PIPS Retrieves information about open PIP's (Product Improvement Program) for a specific PIN (Product Identification Number).
Retrieve Open PIPS Retrieves applicable PIP's (Product Improvement Program) and their status for a specific PIN (Product Identification Number).
Warranty Information Retrieves detailed warranty information for a PIN (Product Identification Number).
Submit Delivery Receipt

Records a delivery receipt of a machine in John Deere's system.

Note:  This interface supports batched I/O's, allowing you to batch multiple delivery receipts in a single message.

The following button allows you to complete your work on the JD Warranty- Select Dealer Number screen:

Button Function
Close Closes the JD Warranty- Select Dealer Number screen and returns to the previous screen.