Taking a Lunch Break Within IntelliTech
Note:
The Lunch button will only appear on the Logged On screen if the Clean Time has previously been configured. The amount of time the technician is allowed for a lunch break is added to the work order.
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From any IntelliDealer screen, click on the Product Support tab.
The Product Support Quick Links screen will appear.Product Support Quick Links screen
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From the Service List, click the IntelliTech link.
The Scheduled Work Orders screen will appear.Scheduled Work Orders screen
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On the Scheduled Work Orders screen, enter a technician's number into the Select Technician field.
Click the GO>> link to generate the technician search.Updated Scheduled Work Orders screen
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Click on the Yes link on the Log On field.
The Logged on screen will appear.Logged on screen
Note:
A technician will be prompted for a premium code before logging off of a work order for a break, if the system has been previously configured for this option. -
On the Logged on screen, click on the Lunch button.
The Logged on screen will close stopping the W/O Total Remaining time on the current work order.
The Additional Information screen will appear.Additional Information screen
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On the Additional Information screen, enter a premium code in the Select Premium Code field.
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Click on the Searchicon.
The Premium Codes screen will appear.Premium Codes screen
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On the Premium Codes screen, click on a Code.
The Additional Information screen will appear listing the selected code in the Select Premium Code field.Additional Information screen
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On the Additional Information screen, click the Submit button.
The Logged On screen will close and the technician will be logged off of the selected work order. -
After your lunch is done click on the Yes link on the Log on field of the current work order to continue work on the work order.
The Logged on screen will appear.Scheduled Work Orders screen
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The Logged on screen will be updated and the Lunch button will not appear on the screen.
This shows that you have already taken your lunch.Updated Logged on screen