Quick Add Defaults

Use the Quick Add Defaults screen to set up the default values used when quick adding a work order from within the Service and Rental systems.

To open the Quick Add Defaults screen, navigate to Configuration > Service > Work Orders > Quick Add Defaults.

Note:  When quick adding a work order within the system, certain fields may be filled out with default information depending on the specific conditions that apply to the work order. For example, when a work order is quick added through the Service menu, the technician, salesman and estimated completion date are the only default values which apply.

Topics in this section are:

• Adding a Quick Add Default

• Deactivating a Quick Add Default

• Screen Description

Adding a Quick Add Default

1. From any IntelliDealer screen, navigate to Configuration > Service > Work Orders > Quick Add Defaults.

   The Quick Add Defaults screen appears.

   

2. Click the Need to create a new quick add default? Click here to add link.

   The Add Quick Add Defaults screen appears.

   

3. On the Add Quick Add Defaults screen, enter a Location.

   - or -

   Click the Search icon.

   The Location Selection screen appears.

   

4. On the Location Selection screen select a location.

   The Add Quick Add Defaults screen appears listing the selected location in the Location field.

   The Add Quick Add Defaults screen appears.

   

5. On the Add Quick Add Defaults screen, enter a Customer Number. The customer number entered is used as the default customer number on work orders quick added from the service and rental systems.

   - or -

   Click the Search icon.

   The Your Customers screen appears.

   

6. On the Your Customers screen, fill out the appropriate field and click the Go >> link. The Your Customers screen refreshes, listing the generated search results.

7. Click a Customer.

   The Add Quick Add Defaults screen appears, listing the selected customer in the Customer Number field.

   

8. On the Add Quick Add Defaults screen, enter a default Technician. The technician number entered is used as the default technician number when quick adding a work order in the service and rental systems.

   - or -

   Click the Search icon. The Technician Selection screen appears.

   

9. Fill out the appropriate fields and click the Go >> link. The Technician Selection screen refreshes listing the generated search results.

   

10. Click a Name. The Add Quick Add Defaults screen appears listing the selected technician in the Technician field.

    

11. On the Add Quick Add Defaults screen, enter an Estimated Completion date (days).

12. Select a Status from the drop down list. The selected work order status is used as the default work order status when quick adding a work order in the rental system.

13. Enter a work order Description. The description entered is used as the default description when quick adding a work order in the rental system.

    

14. Click Save to save the new quick add default and return to the Add Quick Add Defaults screen.

    - or -

    Click Save & New to save the new quick add default. The Add Quick Add Default screen refreshes allowing you to add another quick add default without closing the screen.

Deactivating a Quick Add Default

1. From any IntelliDealer screen, navigate to Configuration > Service > Work Orders > Quick Add Defaults. The Quick Add Defaults screen appears.

   

2. Fill out the appropriate fields and click the Go >> link. The Quick Add Defaults screen refreshes listing the generated search results.

   

3. Click a Location. The Change Quick Add Defaults screen appears.

   

4. Select the Active for System checkbox, removing the checkmark.

   

5. Click Save to deactivate the quick add default.

Screen Description

The sorting options on the Quick Add Defaults screen are:

Sort by
Field	Description
Location	Sort the search results by branch location.
Description	Sort the search results by work order description.

The search fields on the Quick Add Defaults screen are:

Field	Description
Select Location	Search for quick add defaults by entering a branch location.
Select Description	Search for quick add defaults by entering a work order description.
Include Inactive	If selected, includes inactive quick add defaults within the search results.

The fields on the Quick Add Defaults screen are:

Field	Description
Location	The branch location where the quick add defaults are set up for use.
Description	A brief work order description. The description entered is used as the default description when quick adding a work order.

Data Source: PFWTAB

Security: 999 - Configuration

Revision date: 2026.01