CNH DEP eWarranty Vehicle Lookup

This feature is currently in beta.

Use the CNH DEP eWarranty vehicle lookup interface to look up warranty, repair history, PIPs, and vehicle service information for CNH units. No data is written to any database files for this interface - it is a direct retrieval of information from CNH's web service.

This interface shares most of its functionality with the older CNH eWarranty Lookup interface. Both interfaces can potentially be running at the same dealership, however the DEP (Data Exchange Platform) is newer and is the preferred interface to use. Dealers without access to the DEP are only able to use the old eWarranty Lookup interface.

First, configure the unit's make on the CNH Data Exchange Platform configuration screen. Then you can look up units of that make, either through the CNH DEP eWarranty button on the Equipment Profile screen or while on the Work Order Segment screen, via the Work Order Options menu.

Topics in this section are:

Vendor Information Tab
End Customer Tab
PIPs Tab
Repair History Tab
Vehicle Services Tab
PPP Tab

Vendor Information Tab

This tab contains eWarranty vehicle data about the unit. Data is only available if eWarranty vehicle data is found for the unit's serial number and the unit's make code is configured on the configuration screen.

End Customer Tab

Displays data about the end customer who owns the unit, including the customer's code, name and address.

PIPs Tab

Displays PIP information for the unit.

Repair History Tab

Displays submitted warranty claims for the unit. Claim amounts may not be visible if the account which submitted the claim is different than the account inquiring about the claim.