How Labor Quoting affects Technician Efficiency

Labor Adjustments

Entire postings are made for labor transactions to ensure proper efficiency reporting (with hours and dollars). Consider the following quote. Labor amount quoted $400.00, labor hours quoted 10.00. Two technicians worked on the repair resulting in a total actual charge of $560.00 and 14.00 hours charged.

Technician A worked 9.00 hours and technician B 5.00 hours. The following transactions would be produced when the work order was closed.

$160.00 and 4.00 more hours were charged than were quoted therefore $160.00 and 4.00 hours must be reversed off the work order.

Technician A worked 9.00 of the 14.00 total hours. There would be a labor transaction generated with zero hours worked and 2.57 hours charged.

9

--- X 4.00 = 2.57

14

The amount on this transaction would be 102.86 credit - 9

--- X 160

14

Technician B worked 5.00 hours of the 14.00 total hours. There would be a labor transaction with zero hours worked and 1.43 credit hours charged.

The amount on this transaction would be

57.14 credit

5

--- X 160

14

The end result of these two transactions would be 2.57 credit + 1.43 credit or 4.00 hours credit to the work order making the hours total (14.00 - 4.00) = 10.00 hours charged (the quoted amount), and 102.86 credit + 57.14 credit or 160.00 credit to the work order making the amount charged (560.00 - 160.00) or $400.00 (the quoted amount).

Note:  No adjustments are made unless the quote radio button was selected when the repair was closed. If no hours are quoted, then only the labor dollars will be adjusted. All adjustments are made by the system during the work order billing run.