Task/Action
The Task/Action screen can be accessed from the Task Tracker screen by clicking on the Need to add a task? Click here to add link.
The Task/Action screen allows you to add a task/action or editing a task/action.
The following is a description of the fields that appear on the Task/Action screen:
Field | Description |
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Template |
Search for a preset task template by selecting the Search Note:
Note:
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Status |
Pending: The task has been created but task actions had not began yet. In Progress: The task process has started and is currently in process. Cancelled: The task process has been cancelled by the creator of the task. Completed: The task process has been completed. |
Start Date | The task/action start date. |
Customer | The customer number. |
Stock Number | The stock number of the equipment unit. |
Vendor | The vendor number. |
Employee | Key in or search for an employee ID. |
Subject | A subject line briefly outlining the task/action. |
Description | A detail description outlining the newly created task/action. |
Priority | The task/action priority (e.g. Low, Medium or High). |
Due Date | The task/action due date. |
Location | The branch location of the task/action. |
Department | The department involved with the task/action. |
Publish | If checked, will indicate that any user, whether they are a participant in the task or not, can view the details of the task. |
Work Flow | Indicates whether the task template selected is a work flow or not. |
Current User | The user who is currently interacting with the selected task. |
Created By | The user who created the task. |
Notification |
The method by which all participants are notified about this task/action. Options include: an e-mail message or a message displayed using the IntelliDealer messaging function. |
The Comments section on the Task/Action screen allows you to add any comments about the task/action.
The following is a description of the fields that appear on the Comments section of the Task/Action screen:
Comments | |
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Field | Description |
User | The user who added the comment to the task/action. |
Date | The date the comment was added to the task/action. |
Time | The time the comment was added to the task/action. |
Comment | A brief comment about the task/action. |
Click on a Comment to edit a task comment.
Select the Click here to add a comment link to add a task comment.
Select the Click here to access task history link to view the history on the selected task.
The following buttons allow you to complete your work on the Task/Action screen:
Button | Function |
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Accept | Moves the selected task to the next participant as defined in the work flow setup. |
Reject | Allows a participant to reject the task or work unit passing it back to a previous participant. |
Send Reminder |
Sends the next participant in the task work flow a reminder about their current task. Note:
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Save | Saves changes made to the Task/Action screen. |
Delete |
Deletes a completed or cancelled task from the system. Note:
Note:
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Close | Closes the Task/Action screen without saving changes and returns to the Task Tracker screen. |