Add Multimedia

To open the Add Multimedia window:

  • On Customer Detail, tap the Sub Menu icon and select Add Multimedia from the drop down list.

  • On the Multimedia window, tap the Add icon (for example, from Equipment Detail or after you open Multimedia on a customer profile).

  • On Used Evaluation detail, tap the Camera icon beside the Sub Menu icon. The camera opens so you can capture and upload a photo to the evaluation.

All added images are classified as type Web.

When you upload an image from ID MobileAccess (by taking a photo, choosing from photos, or choosing an image file), the app automatically resizes the image so that neither the width nor the height exceeds 1280 pixels. Image scaling cannot be adjusted or turned off.

The Add Multimedia window allows you to perform the following:

Action Steps
To add multimedia to the selected customer profile, equipment profile, work order, or used evaluation

Tap one of these choices:

  • Take photo...

  • Choose from photos...

  • Choose from files...

If prompted, allow the application access to the camera or file system.

The multimedia file is added to the profile or work order.

To return to the Multimedia window

Tap anywhere outside of the Add Multimedia window or tap the Close icon.

Security: 996 - Customer Profile

Revision: 2.3.14