Application Version History

This document lists ID MobileAccess version updates and changes.

Choose a release date:

2026.10

Ticket Description Applicable to...
DS-23728

Issue: When using InspectionPlus, the Save & Close button didn’t always work as expected.

Solution: Improved the reliability of background processing when saving InspectionPlus forms with photos.

Application 2.3.14

DS-23747

Issue: Line break formatting and spaces were missing when submitting 3Cs (cause, complaint, correction) data for a work order segment in Mobile Access.

Solution: The LANSA data sanitization filter has been adjusted so line break formatting will be preserved.

WebService 9.2.0

DS-23923

Issue: Users with correct security permissions were unable to see the Parts Inventory Count menu option within the ID MobileAccess because they weren’t licensed for PFW.0702.

Solution: Users can now see the Parts Inventory Count menu option even without the PFW.0702 license.

Application 2.3.14

LA-1833

Feature: Drafts created and saved in IntelliDealer are now available from within IDMA. This feature does not save drafts created in IDMA to IntelliDealer. See VitalEngage Text.

Application 2.3.14

WebService 9.2.0

LA-1850

Feature: Users can now add multimedia files to a customer profile from the Customer Details menu in IDMA. See Customer Detail and Add Multimedia.

Application 2.3.14

WebService 9.2.0

LA-1856

Feature: Technicians can now launch Tech Assist directly from logged-on work order segments via an embedded browser window in MobileTech. Access is gated by dealer feature flag PFW.8500 and security permission 812 – Product Support - Service IntelliTech, Access Vitality AI Tech Assist. See Logged On.

Application 2.3.14

WebService 9.2.0

LA-1873

Feature: Users can now select consignments from a filtered list based on the Work Order Segment location. See Sell Parts.

Application 2.3.14

WebService 9.2.0

LA-1899

Enhancement: Added a camera button to the Used Equipment Evaluation screen in IDMA, allowing users to capture and automatically upload photos directly to the inspection. See Used Evaluations and Add Multimedia.

Application 2.3.14

LA-1927

Enhancement: When the Do Not Mandate SMS Consent option is enabled in the Opt-in form configuration, IDMA users can start new VitalEngage Text conversations with customers who don't have a consent record on file. The dealership is responsible for getting and keeping customer consent. See VitalEngage Text.

Application 2.3.14

WebService 9.2.0

LA-2009

Enhancement: Technicians can open Tech Assist from the MobileTech work order list and the Work Order Segments window using the header icon. Context passed to Tech Assist depends on the screen (company only on MobileTech, company and work order on Work Order Segments, and company, work order, and segment on Logged On). See MobileTech and Work Order Segments.

Application 2.3.15

2026.07

Ticket Description Applicable to...
DS-23716

Issue: User was unable to submit a work order form due to a missing PO number field.

Solution: Display the PO number field on the work order creation screen based on the client setting.

Application 2.3.13

WebService 9.1.0

DS-23732 Enhancement: Add zoom and pan support for inspection images, instructions, and multimedia. See Multimedia. Application 2.3.13
DS-23737

Issue: User experienced an infinite fetch when opening an InspectionPlus list from a MobileTech segment screen.

Solution: Improved data pulling logic so the infinite fetch does not occur.

Application 2.3.13
LA-1540 Feature: Allow technicians to perform inspections from the traffic details screen.

Application 2.3.13

LA-1704 Feature: Technicians can now login to a work order not assign to them. See MobileTech.

Application 2.3.13

WebService 9.1.0

LA-1708 Feature: Technicians can now sell parts to a customer from consignment while working on a work order. See Sell Parts.

Application 2.3.13

WebService 9.1.0

2026.06

Ticket Description Applicable to...

DS-23666

Issue: Traffic menu item is not visible for users in divisions not integrated with Integrated Rental.

Solution: Adjusted the way system determines if Integrated Rental feature activated for a specific division.

Application 2.3.12

WebService 9.0.6

PI-2145

Issue: Validation errors from cloud-connected features, including IntelliDealer Mobile, were displayed as generic connection errors.

Solution: If a validation error occurs, show which fields need to be corrected.

Application 2.3.12

WebService 9.0.6

2026.05

Ticket Description Applicable to...

DS-23580

Issue: User couldn't generate a PDF report after the InspectionPlus was submitted.

Solution: Pre-fill the step data structure when an inspection opens to make submission data complete resulting in the PDF being able to generate.

Application 2.3.12

DS-23205

Issue: User could not see the text input as the onscreen keyboard covered the field.

Solution: Added a calculated approach to offset content so the onscreen keyboard no longer obstructs the input field.

Application 2.3.12

2026.04

Ticket Description Applicable to...

DS-22956

Issue: The user gets a notification about an empty value in one of the fields when submitting the Add Customer form, but the field is missing from the screen.

Solution: Fixed a race condition where the data required to display certain mandatory fields on the screen was received after the form was rendered.

Application 2.3.11

DS-23300

Issue: Search by stock number was case sensitive, so the user could not find records if they used the wrong case.

Solution: Made the stock number field case insensitive on both mobile app and middleware so it correctly searches records.

Application 2.3.11

WebService 9.0.5

LA-1451

Issue: When the user was about to continue an inspection, the verbiage on the button stayed Start instead of Edit.

Solution: Corrected the way the system identifies if an inspection was started and correctly presents it to the user.

Application 2.3.11

LA-1531

Feature: Added VitalEngage Text to IDMA so users can communicate with opt-in clients.

Application 2.3.11

WebService 9.0.5

LA-1608

Enhancement: General bug fixes and performance improvements.

Application 2.3.11

LA-1614

Feature: Technicians can now access and complete InspectionPlus inspections linked to traffic using IDMA.

Application 2.3.11

WebService 9.0.5

LA-1652

Enhancement: Added media required based on the step response evaluation. The system evaluates the user response on the inspection step, and when configured to do so, requires them to add media files to the step.

Application 2.3.11

WebService 9.0.5

LA-1686 Enhancement: A customer number is now optional for InspectionPlus. Application 2.3.11

2026.03

Ticket Description Applicable to...
DS-22842

Issue: The user was unable to see the full text when the content scrolled on multiple lines while viewing/editing, or adding information on various screens.

Solution: Fixed the multiline inputs by adjusting the size and alignment of field content, and improved scrolling for ease of navigation through content.

Application 2.3.10
LA-1588

Issue: The user was unable to see the full text when the content scrolled on multiple lines while viewing/editing, or adding information on various screens.

Solution: Fixed the multiline inputs by adjusting the size and alignment of field content, and improved scrolling for ease of navigation through content.

Application 2.3.10

2026.02

Ticket Description Applicable to...

DS-22977

Issue: The IDMA Android application crashed on application start.

Solution: Updated release build configuration for Android by disabling debug message optimization.

Application 2.3.8

DS-22823

Issue: On an iOS device, the IDMA Call History page shows only one line of text in the description, even when more content is available.

Solution: Made a correction so that all content displays.

Application 2.3.8

DS-22817

Issue: IDMA and ID work differently when adding or updating parts in the inventory count. When viewing inventory count in IDMA, only the verified parts are shown and when a new part is added or a quantity is updated only that part gets verified.

Solution: Update IDMA to match ID functionality to show all parts regardless of verification. Move a part to verified if a quantity is provided and show a green checkmark on the top left by the part number when a part is verified.

Application 2.3.8

LA-1469

Enhancement: Added the option to Quick Add Work Order from the MobileTech screen. See Quick Add Work Order.

Application 2.3.8

WebService 9.0.2

DS-22449

Issue: Barcode needed to be scanned twice for the system to search for the corresponding equipment. Probably due to the specific behavior of the physical scanner.

Solution: Added scanner detection logic to capture scanned information from the first try.

Application 2.3.8

LA-1196

Issue: On the equipment email screen, multimedia selection dialog, the Confirm button had no margin or padding around and looked different from other pages.

Solution: Added a margin around the Confirm button to align with other buttons.

Application 2.3.8