VitalEngage Text Window
This feature is currently in beta.
After you click the VitalEngage Text icon from anywhere in IntelliDealer, the VitalEngage Text window opens.
The 
Use this screen review and respond to the customer's text messages. You can attach up to four files to a single message.
Click the back arrow to view a list of all customer interactions for the phone number assigned to your user
Click the gear icon 
to open a menu listing:
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Alert Phone Number Configuration—opens the VitalEngage Text: Configuration screen.
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Auto Reply Messages—opens the configuration screen for auto reply messages.
-
Notification Settings—opens the configuration screen for notifications.
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VitalEngage Text Conversation History—opens, if the user has authorization for it (security switch 995 User Security).
Feature: 6285
Revision: 2025.03