About Surplus Returns

Under certain circumstances you may decide to return surplus stock to a vendor. To do so, you must create a Surplus Return file

In order to post a return to the Part Master and/ or general ledger, you must first create a Surplus Return file and then update it from the Surplus Returns screen.

  • Click Here for detailed information on how to create a Surplus Return file.
  • Click Here for detailed information on how to edit or add parts to an existing Surplus Return file.
  • Click Here for detailed information on how to update an existing Surplus Return file.

Note:  If you update the Surplus Return file while the Allow (no G/L update) Option in Surplus Returns (Y/N) switch on the COMPUTER table is set to N in the green screen application, the system will debit the Accounts Receivable account at the current cost of the part(s) and credit the Inventory account at the average cost of the part(s). If there is a difference between the current and average cost of the part(s), the system will also post an entry to the Cost of Sales account in the amount of the difference.

When transmitting a Surplus Return file to Case New Holland or John Deere vendors, the system will advise you to also send a communication record of the transaction to the vendor.

The communication record must be sent to these dealers so that they can review, approve and possibly edit the return. Without the communication record, Case and Deere dealers may not be able to post a surplus return.

If you are at a Deere dealership, you may confirm the delivery of a communication record in the Returns section of the JDPOINT website.

If the communication record does not appear on the JDPOINT website, check for the communication record file in the following locations:

  • /pfw/DATALIBRARY/javaxml/tobesent/johndeere
    -or-
  • /pfw/DATALIBRARY/javaxml/sent/johndeere

The communication record file name will appear as follows: 

  • If stored in the /pfw/DATALIBRARY/javaxml/tobesent/johndeere database, the file will be listed as DLR2JD_18APR2012_102250.DAT.dtz
  • If stored in the /pfw/DATALIBRARY/javaxml/sent/johndeere database, the file will be listed as:
    2012.04.18 at 10:55:04 AMMain:getting DTF Poll Data:P1XML.597332054
    2012.04.18 at 10:55:04 AMEError sending request. Error Message:
    2012.04.18 at 10:55:04 AMEPoll Error~~No poll files available for download
    2012.04.18 at 10:55:04 AME.
    2012.04.18 at 10:55:04 AMEPlease report this error message to PFW Support.
    2012.04.18 at 10:55:04 AMEENDENDEND
    2012.04.18 at 10:55:40 AMMain:sending DTF Poll Data:/PFW/PFWF0063//javaxml/output/JohnDeere/DLR2JD_18APR2
    2012.04.18 at 10:55:40 AM012_102250.DAT.dtz
    2012.04.18 at 10:55:40 AM Success
    2012.04.18 at 10:55:40 AM
    2012.04.18 at 10:55:40 AM ENDENDEND
    2012.04.18 at 10:55:40 AM

    (The highlighted lines indicate that the communication record was completed.)