Surplus Returns
Use the Surplus Returns screen to search for, create, view/edit, or update a surplus return.
To open the Surplus Returns screen, navigate to Product Support > Parts > Surplus Returns.
Search field on the Surplus Returns screen is:
| Field | Description |
|---|---|
| Select Return Number | Search for surplus returns by entering a return number. |
Fields on the Surplus Returns screen are:
| Field | Description |
|---|---|
| Return Number | The return number for the part(s) that are being returned. |
| Number of Parts | The total number of parts on the return. |
| Total Cost | The total cost of the parts on the return. |
Hover over a Return Number and select Edit from the pop-up menu to edit/add parts to a surplus return.
Hover over a Return Number and select Update from the pop-up menu to update a surplus return and create a Surplus Return report (PAR094N) or create communication records for a surplus return.
Click the Need to create a new return file and produce a report? Click here to add link to create a new surplus return file producing a report.
Click the Need to create an empty return file? Click here to add link to open the Create Empty Return screen and create a blank surplus return.
Click the Create a return report only link to run Surplus Analysis reports (PAR034-100 and PAR034-010).