Product Support: Equipment Overview

IntelliDealer Product Support-Equipment is integral to your dealership's effort in meeting customer needs with regard to equipment handling. As it is imperative that you are able to efficiently manage your fleets and maintain—or improve—customer-service levels, service problems such as incomplete equipment information and confusion regarding your inventory should be eliminated. All of this is critical when you consider that your product support effort, and its relevance to absorption, is redundant unless market penetration is achieved.

Product Support-Equipment helps you effectively manage information regarding machine location and its movement and use, as well as machine specifications, options, and parts. An improved knowledge base for equipment inventory is a high priority, as your Product Support Sales Representatives will be more "equipment savvy", and therefore offer improved customer service.