Alert Methods
Use the Alert Methods screen to configure the alert deployment methods for the alerts created at your dealership. Depending on the Alert Type, alert messages can be sent via SMS, Email, or IntelliDealer message.
To open the Alert Methods screen, click the Setup Alert Methods link on the Alerts screen.
Note: Only alert methods that are activated on this screen are used when deploying alert messages to recipients, regardless of the alert message text that is created on the Add Alert/ Edit Alert screen. For example, if you create an SMS Text message for the Counter Part Order alert type, unless you activate the SMS Text switch for the Counter Part Order alert on the Alert Methods screen, no SMS alerts will be sent to the recipients when the conditions of the alert are met.
The search fields on the Alert Methods screen are:
| Field | Description |
|---|---|
| Select Location | Search for an alert by entering the location it applies to. |
| Select Alert | Search for an alert by entering the alert name. |
| Select Audience | Search for an alert by selecting the intended audience type. |
| Select Staging | Search for an alert by selecting when the alert has been configured to be sent. |
| Select Area | Search for an alert by selecting the business area that the alert applies to. |
The fields on the Alert Methods screen are:
| Field | Description |
|---|---|
| SMS | If selected, sends alert messages via SMS text to the recipients of the selected alert type. |
| If selected, sends alert messages via email to the recipients of the selected alert type. | |
| IntelliDealer | If selected, sends alert messages via IntelliDealer message to the recipients of the selected alert type. |
The buttons on the Alert Methods screen are:
| Button | Function |
|---|---|
| Save | Saves the changes made on the Alert Methods screen. |
| Close | Closes the Alert Methods screen without saving any changes and returns to the Alerts screen. |