Komatsu RIM 2.0
Komatsu Retail Inventory Management (RIM) 2.0 is an IntelliDealer integration which allows dealers to transmit parts inventory and transactional data to Syncron and receive suggested stock orders, transfers, and parts return files. The RIM interface replaces Komatsu ASL.
No configuration or setup is required, your dealership only needs to be licensed for feature 6523- Komatsu RIM 2.0. The required files (Order Acknowledgments, RIM Indicator, Transfers and Returns) are all automatically sent via SFTP from Komatsu. IntelliDealer reads those files automatically every 15 minutes, bringing them into the IntelliDealer database.
Topics in this section are:
Parts Order Suggestions
Komatsu sends suggested stock orders to IntelliDealer. IntelliDealer displays the suggestions on the Parts Order screen as On Order status stock orders for the appropriate vendor.
A Parts Order screen showing an On Order part
To aid in searching for the suggested orders, the Order Number for orders from Komatsu have a naming convention of R9 and Dealer 4+2 Code within the comment field. For example, R900001.
Since suggested orders are not automatically transmitted to Komatsu, you can modify the order prior you transmit it. If needed, Unrelease the order to set it back to the Changeable status and make any necessary adjustments. You can then Release the order again to place it back into the On Order status.
Warning: Do not leave Syncron suggested orders in the Changeable status overnight. If a suggested order is not in the On Order status during the parts inventory transmit, the same part may be suggested again.
Once the order is in the On Order status, follow your existing dealer processes for sending your order to the vendor.
Transfer Suggestions
When Komatsu sends suggested orders to IntelliDealer, the order file could contain suggested Redistribution orders. IntelliDealer classifies these orders as Stock Transfers.
To aid in searching for the suggested transfers, the Transfer Number for orders from Komatsu have a naming convention of KM-Distributor Number 4+2 Code + MMDD within the comment field. For example, KM-55550531.
The generated transfer contains all the inventory movement for each location and can be opened for editing and review. Once you have completed your adjustments to the suggested transfers, the transfer file can be updated to generate all the necessary location transfer orders and invoices. See Updating a Stock Transfer.
Note: Suggested stock transfers should be reviewed and processed daily.
Return Suggestions
IntelliDealer checks for a suggested return file at 10:00 PM local time on the first day of every month. IntelliDealer imports these files as Surplus Returns.
To aid in searching for the suggested returns, the Part Number for suggested returns have a naming convention of Dealer Number + Location Code + DayMonth within the comment field. For example, SN0105.
The generated return contains all of the parts which were suggested for location return. To view and edit the return, clicking the Return Number. Once you have completed your adjustments, whether they are additions or subtractions, you can return to the Surplus Returns listing screen and process the return. When Updating a Surplus Return for a Komatsu suggested return, be sure to use the option Post Return to G/L and update Part Master and then click Continue.
Stocking and Compliance Indicators
On the Parts Profile you can view if the part is required to stock and if it complies with the last order date.
To view the Return Quantity on the Ordering Information tab, click the Update/View Profile button.
Feature: 6523 - Komatsu RIM 2.0
Revision: 2025.06