CNH: Credentials

Use the Credentials screen to enter and maintain the sign-in values IntelliDealer uses to authenticate with each CNH interface. The screen lists one row per interface; you provide the User ID, Password, and Subscription Key issued by CNH for that interface.

To access the Credentials screen, navigate to Configuration > Interfaces > CNH > Credentials.

Topics in this section are:

Fields on the Credentials Screen

The fields on the Credentials screen are:

Field Description
Interface The CNH interface that the row applies to. Each interface is configured independently. Possible interfaces are DEP, CSPS, eWarranty Claim Submission, eWarranty Vehicle Lookup, and eQuipment. See CNH Interfaces for a description of each.
User ID The dealer-specific user identifier issued by CNH for the selected interface. CNH provides the User ID during onboarding for each interface the dealership licenses. The same User ID may apply to more than one interface (for example, the eWarranty Claim Submission and eWarranty Vehicle Lookup interfaces typically share credentials), but each interface row must be filled in for that interface to authenticate successfully.
Password The password paired with the User ID for the selected interface. The password is masked on screen. If a password expires or is reset by CNH, update it here so the interface can continue to communicate with CNH. For eWarranty, you can also request a new password from CNH on the eWarranty Vehicle Lookup configuration screen.
Subscription Key The API subscription key issued by CNH that authorizes IntelliDealer to call the CNH API endpoints for the selected interface. The Subscription Key is required in addition to the User ID and Password, and is unique per interface. Obtain the Subscription Key from CNH during the onboarding process for that interface.

CNH Interfaces

The Credentials screen accounts for the following CNH interfaces. Each interface requires its own row of credentials before its related configuration and runtime features can be used.

Interface Description
eQuipment Credentials for the CNH eQuipment, Wholesale Quotes, and Retail Offers interface. IntelliDealer uses these credentials to create wholesale-quotes and sales-orders in real time, and to run the nightly task that creates and updates Equipment Profile stock numbers with on-order and invoicing information from CNH. The User ID must be authorized by CNH for eQuipment access.
DEP Credentials for the CNH Data Exchange Platform. The DEP credentials authorize work order transmits, historical work order data transmits, Point of Sale (PoS) parts and whole goods invoice transmits, the My Fleet brand defaults, and the DEP-side eWarranty PIP/PPP search. The User ID must have access to eWarranty as part of DEP enablement.
CSPS Credentials for the CNH Common Spare Parts Systems (CSPS) interface. CSPS lets Case and New Holland dealers communicate with CNH Industrial for parts queries and order submissions, including order status, invoice and shipment inquiries, promotions, backorder cancellations, buyback management, and parts availability. A valid CSPS username and password are required to license and use feature 6250.
eWarranty Credentials for the CNH eWarranty interfaces, which are licensed and configured separately as eWarranty Claim Submission and eWarranty Vehicle Lookup. The Claim Submission credentials authorize IntelliDealer to submit warranty claims to CNH for processing. The Vehicle Lookup credentials authorize PIP (Product Improvement Program) and PPP (Purchased Protection Plan) searches by machine serial number (and optionally Engine, Transmission, or Sound Guard serial numbers). If both interfaces are licensed, the same credentials can typically be used. See CNH DEP eWarranty Vehicle Lookup for details.

Security: 999-Configuration

Revision: 2026.06