Technician Availability
Data Source: WOR
The Technician Availability tab can be accessed from the Product Support Quick Links screen by clicking the Supervisor link on the Service list.
The Technician Availability tab allows you to view the work schedule for a selected technician, allowing you to determine their current availability.
The following is a description of the search fields that appear on the Technician Availability tab:
Field | Description |
---|---|
Select Technician | Search for a schedule by entering a technician. |
Select Inside/Outside/Shift | Search for a schedule by selecting an inside/outside shift number, bay number, or all from the drop down list. |
Select Location | Search for a schedule by entering a branch location. |
The following is a description of the fields that appear on the Technician Availability tab:
Field | Description |
---|---|
Date | The current date. |
Day | The day of the week. |
Hours | The available, scheduled, overdue and overtime labor hours/man power hours for the selected day. |
Over | The total amount of scheduled overtime hours. |
Click on a date link from the Date field to display individual technician availability for a particular day.
Click on the Need to record time off? Click here link to record a technician's time off.
Select the Click here to see most available technician link to view the most available technicians.