Technician Availability: Listing
Use the Technician Availability tab to view the work schedule for a selected technician, allowing you to determine their current availability.
To view Technician Availability tab, navigate to Product Support > Service > Supervisor then click the Technician Availability tab.
Technician Availability tab
Topics in this section are:
Viewing Technician Availability from the Supervisor Menu
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From anywhere in IntelliDealer, navigate to Product Support > Service > Supervisor.
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Click the Technician Availability tab.
The Service Schedule - Technician Availability tab appears.
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Click the Click here to see most available technicians link.
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Enter a date range From and To dates.
- or -
Click the Search
icon to open the Calendar screen in a new browser window and select the appropriate date from the list. -
Click Go>> to generate the search results.
Screen Description
The search fields on the Technician Availability tab are:
| Field | Description |
|---|---|
| Select Technician | Search for a schedule by entering a technician. |
| Select Inside/Outside/Shift | Search for a schedule by selecting an inside/outside shift number, bay number, or all from the drop down list. |
| Select Location | Search for a schedule by entering a location. |
The fields on the Technician Availability tab are:
| Field | Description |
|---|---|
| Date | The current date. |
| Day | The day of the week. |
| Hours | The available, scheduled, overdue and overtime labor hours/man power hours for the selected day. |
| Over | The total amount of scheduled overtime hours. |
Click on a date link from the Date field to display individual technician availability for a particular day.
Click on the Need to record time off? Click here link to record a technician's time off.
Select the Click here to see most available technician link to view the most available technicians.