Signed Off Work Order Segments
A technician can sign off a work order segment once the repair associated with that segment is complete. Parts or labor transactions can no longer be posted to a signed off segment.
Topics in this section are:
Signing Off a Work Order Segment
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Navigate to Product Support > Service > Work Orders then search for the desired work order.
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Move the cursor over the Order Number and select Edit from the pop-up menu.
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Click the Segments tab.
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From the Status drop down list select Signed Off.
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Click Save.
The system changes the status of the work order to signed off and records the completion date next to the Estimated Completion Date field.
Opening a Work Order for edit
Searching for Signed Off Segments
On the Open Work Orders screen, you can search for work orders with segments that have a status of Signed Off so you can find work orders that are ready to be closed.
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Select Ready to Close from the Status drop down list.
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Select the Include All Segments field to include all segments within the search results.
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To generate a list of work orders that are Ready to Close, click Search.
