Product Support - Service Scheduling
To access the Work With Security Switches screen, click the link for the desired system or switch. You can control access to the security switch for individual users or user groups.
| Security Switches - Service Scheduling | |
|---|---|
| Access |
Gives users access to the Service Schedulingat Product Support > Service > Service Scheduling, allowing them to schedule work orders using the Work Order Service Scheduling screen or the Technician Service Scheduling screen. The screen shown depends on the value configured for Service Scheduling Method, on the Configuration > Miscellaneous > Other > System Settings, Location tab . The display is either the Technician Service Scheduling screen (Technician) or Work Order Service Scheduling screen (Work Order) . |
| Edit Work Order |
When enabled, allows any open work orders currently not in use by another user to be edited from the Work Order Service Scheduling screen or the Technician Service Scheduling screen when the |
| Display Technician Number | When enabled, includes the technician number in the list of technicians displayed on the Work Order Service Scheduling screen. |
| Edit Technician Info |
When enabled, displays the Edit Technician Note: Changing any of the aforementioned settings using the Edit Technician |
icon is clicked. When not enabled, clicking the 
icon next to each technician listed on the