Documentation Revision History

This section lists documentation updates for IntelliDealer:

2026.09 PPU

Ticket Link Description
APIS-412

Equipment Profile: Fluid Analysis

IntelliDealer Batch Jobs

Documented the Fluid Analysis tab on Equipment Profile and the Polaris Lab Sample Data Nightly Job that synchronizes sample data.
COEM-34 Kubota Service Invoice Upload Documented country routing by Company Location, nightly and manual transmission behavior, void handling, validation, and PDF reporting for United States and Canada locations.
COEM-215 Kubota Syncron Documented the Newly Added Location Transactional History File export on the Kubota Syncron Transmit tab.
COEM-310

Krone: Parts Ordering

Krone Parts Order Transmit

821 - Product Support - Parts Ordering

Documented Krone Agroparts Connect parts ordering configuration, the Validate and Submit to Agroparts transmit workflow, and OEM Parts Order logging for Krone transmits.
COEM-367

John Deere eCommerce: Orders

John Deere eCommerce: Settings

Added PO/Order Number Mapping section. Updated the Orders tab for Customer PO Number, configurable parts invoice mapping, and Customer Order / PO Number search.
DOC-3497

PAR128 Price Update Reports

Parts Pricing Profile

Komatsu: New Parts System Automated Price Update

Documented when PAR128S prints for manual, John Deere DTF, Komatsu NPS, and Parts Pricing Profile price updates, and when OEM automated price file runs do not produce the summary report.
DOC-3640

Equipment Profile

Equipment Profile: Warranty Dates

John Deere: Warranty

JD Warranty Services

Documented that John Deere warranty dates imported before 01/01/1975 are stored on the equipment profile as 01/01/1975 to prevent billing and work order errors.
DOC-3642

Equipment Add Defaults

Add a Unit

Equipment Listing

Equipment Profile

Updated Equipment Add Defaults help to clarify which equipment add paths use configured defaults, corrected the topic title and navigation naming, and replaced incorrect work order quick-add procedure content.
DOC-3651

Setting up Freight and Fuel Surcharges

Configuration: Freight

Ship Via (Add & Edit)

Add Freight

Overhauled freight and fuel surcharge setup documentation for the current Freight and Ship Via screens, removed EVIA references, and updated Add Freight workflow and field descriptions.
DOC-3669 Parts Invoicing Documented cancelled purchase order references in the Extended Price column
DOC-3697 System Notification Email Address Noted that the Vendor A/P Name, A/P Address and/or EFT Banking Information Change notification is not currently effective.
DOC-3704

Vendor Profile: Details Tab

EFT Overview

Documented that Miscellaneous Vendor vendors are paid by physical check only and are never included in vendor EFT payments.
DOC-3711

Customer Profile

Invoice Detail

Parts Invoicing: Customer

Work Order Quick Add

Work Order: Customer

Documented ship-to address logic for miscellaneous customers on invoice preview and print, including mandatory transaction-level Ship To entry, IN STORE PICKUP in the ship-to area, and the sold-to layout.
DOC-3740 FileBound Overview Added Updating and Posting FileBound Vouchers section.
DOC-3750

Vendor Profile: Dealer Details

JDLink

Setting up JDLink Machine Data Integration (AEMP 2.0)

Documented that the JDLink Group field and manual GPS tab JDLink association are no longer used for telematics. Added guidance to configure JDLink through AEMP Telematics instead. Removed GPS tab mapping references from the JDLink setup topic. Added ASL Group ID description.
DOC-3787 Running a 1099 Form Print Clarified where dealers can obtain IRS-standard 1099 forms for printing.
DOC-3971

Vendor Parts Order

Parts Order

Data Portal

Updated Vendor Parts Order printing to document that the POR38231 report is sent to the Data Portal when the PDF checkbox is selected. Added Data Portal access note for security switch 505. Rewrote the Data Portal intro as a centralized repository for system-generated reports (real-time billing, Aged Trial Balance, vendor parts orders, and others).
DOC-4002

General Ledger (G/L) Preliminary Month End

Close General Ledger Period

Separated automatic and optional G/L preliminary reports, corrected optional report warnings on the preliminary and month end screens, and aligned report descriptions between both topics.
DOC-4036 Cloud Server Maintenance Window Updated the backup retention days to 30.

DOC-4045

Parts Profile: Alternate Supplier

Alternate Supplier

Documented Primary Supplier logic, including how saving a primary alternate supplier updates the main Profile tab cost, cost code, and vendor with the Net Calculated value. Clarified Net Calculated, currency exchange, and cost code behavior on alternate supplier records.
DOC-4047

Configuration: Parts Highlighting

Configuration: Parts Requisition Highlighting

Add Highlighting/Change Highlighting - Parts Requisition Highlight

Parts Invoicing Details, Ship Confirm Details, or Work Order Parts Requisitions Details

Part History

Parts Profile: Details

Parts Profile: Edit

Documented serial numbers and stock numbers excluded from the Sold to Machine in Last XX Days parts requisition highlighting lookup, including performance guidance for non-equipment units. Clarified that configured highlighting applies to Parts Invoicing Details or Work Order Parts Requisition Details only—not the Executive Summary. Updated parts requisition highlighting UI description.
DOC-4049 Technician Service Scheduling Added Road Technician section. Documented road technician setup, Road Tech calendar, branch location on work order blocks, and unassigned sidebar configuration using road non-real technicians.
DOC-4052 Configuration: Profit Centers Added profit center deactivation prerequisites, chart of accounts dependency checks, and consolidated pre-deactivation verification guidance on the Profit Centers topic.
DOC-4058

AvaTax: AvaTax Interface

AvaTax: Work Orders and Work Order Quotes

Corrected Transmit Warranty Transactions and Transmit Internal Transactions on the AvaTax Location tab.
DOC-4068 AvaTax: Offline Logging Added AvaTax Communication Log Report section on the AvaTax Logs tab. Documented Calls Made, Calls Avoided, Avoidance Percentage, the 12-month reporting period, monthly totals by system, and ACLR PDF column descriptions.
DOC-4069 Targit Expanded URL field guidance for TARGIT Cloud and customer-managed TARGIT Anywhere deployments.
DOC-4070 Creating a Purchase Order from a Parts Invoice Consolidated with Advanced Ordering configuration. Revised procedure for clarity.
DOC-4088

Real-time Billing System

Parts Invoicing

Customer - General Invoicing

Rental Contract: Invoicing

Equipment Invoicing

Work Order Segments

Unattended Billing Runs

Unattended Billing Runs - Edit

Documented how Real-time Billing determines the billing date.
DOC-4093 Classes Removed obsolete EARNDEDN override text from the Account Number field description.
DOC-4096 Configuration: Location Settings Consolidated the configuration procedure to reference the Screen Description section.
DS-23604 IntelliDealer Batch Jobs Documented the Billing Queue Run Job, including scheduling guidance for Real-time Billing.
DS-23848 Job Scheduler: Batch Jobs Added new section Maintenance Mode and Rescheduled Jobs.
DS-24025 CNH My Fleet Documented Technical Alerts and Operator Alerts fields on the VIN-level CNH My Fleet detail view.
IPS-7605

NextGen Overview

NextGen Configuration

Chart of Accounts - NextGen

Create Account Profile - Next Gen

Customer Pricing - Next Gen

Customer Pricing Record

Initial launch of the NextGen project includes Overview, Rollout to show the status of the screens, and new content for Chart of Accounts, and Customer Pricing.
LA-1620

VitalEngage Text: Templates

VitalEngage Text: Add Message Template

VitalEngage Text: Window

VitalEngage Text Overview

995 - User Security

Documented VitalEngage Text message templates configuration, template insertion in conversations, and the Allow Access to Add Templates in VitalEngage Text security switch.
LA-1693

VitalEngage Text: Window

VitalEngage Text Overview

Added Saving Message Drafts section.
LA-1883

VitalEngage Text: Consent Dashboard

Documented downloading a saved opt-in consent form PDF from the Consent Dashboard.
OEM-3757

Configuration: CNH Data Exchange Platform

IntelliDealer Batch Jobs

Documented CNH DEP Price File tab and CNH DEP Price File batch jobs.
OEM-3811

Claas: Parts Inventory Transmit

IntelliDealer Batch Jobs

Added Use New Transmit checkbox and added batch jobs.
OEM-3836

Komatsu: Warranty

Komatsu: Warranty Claim Submission

Komatsu: Warranty Claim Search

OEM Warranty Claims

Documented Komatsu warranty interface configuration, validate and submit claim workflow, attachments, warranty claim search (beta), and OEM Warranty Claims listing and create workflow.

OEM-3855

Running Jobs Tab Added Terminate for authorized VitalEdge employees on the Running Jobs tab. Documented Show all libraries, the Library column.
OEM-3910 CNH: SRT Codes Lookup Documented the SRT Basket for queuing CNH DEP SRT operations.
OEM-3904

John Deere: CGE Logs

John Deere Complete Goods Events

Documented Payment, Request Advance, and Logistics Update message types in the JD CGE Logs Message Type filter.
OEM-3916

Equipment Profile

John Deere Complete Goods Events

Documented the Order Type field on OEM Equipment Details, populated from John Deere Complete Goods Events messaging.
OEM-3969 Kubota: Draft Claims Submission Added that Canadian dealers see only the Comment tab in the draft claim Comments section.
OEM-3971

Stihl Parts Order Download

Vendor Parts Order

Consolidated Parts Order

Documented the Stihl USA Download button on Vendor Parts Order and Consolidated Parts Order for CSV export. Added the United States download workflow to Stihl Parts Order Download.
OEM-4011 Configuration: AEMP Telematics Added Sany to the list of compatible AEMP Telematics OEMs and documented Sany setup.

2026.08.003 PPU

Ticket Link Description

DS-23958

DS-23959

John Deere: Claim Submission Added Labor Panel Fields and Battery Claim Type Fields sections.
OEM-3984 Claas: Machine Online Order

Added PO Vendor to Default Configuration tab. Updated the related help.

2026.08 PPU

Ticket Link Description
COEM-311

Kubota: Invoice Download Interface

Accounts Payable Vouchers - Kubota Invoices (New)

IntelliDealer Batch Jobs - Complete Reference

Added Usage Notes for configuration, manual import, voucher creation, and country-based API routing on Kubota Invoice batch jobs and for usage by Canadian Kubota dealers and clients.
COEM-346

Configuration: CNH Data Exchange Platform

IntelliDealer Batch Jobs - Complete Reference

Added content for new Equipment Inventory tab. Revised page with a section for each tab. Added more overview information.

Added related batch jobs to the reference.

COEM-427 Configuration: Equipment Inventory Transmit Renamed from Equipment Inventory Feed to Equipment Inventory Transmit.
COEM-347 Stihl Parts Order Download Added Configuration Tabs, Ship Via Methods, and Vendors sections and tabs for Canada (6235) and USA (6438).
COEM-365

John Deere eCommerce: Orders

John Deere eCommerce: Status Update Tool

Added info for the Cancellation Reason drop-down list for cancelled orders on the Update JD eCommerce screen.

DOC-3159

DOC-3160

DOC-3161

DOC-3162

DOC-3163

DOC-3165

Running a Vendor Labels Report

Running a Parts Vendor Listing Report

Running a Parts Vendor Labels Report

Accounts Payable - Outstanding Report

Accounts Payable - Outstanding Aged Report

Running an AP Distribution Report

A/P Reports: Run Parameters

Added details about running reports.

Removed printer fields from the Run Parameters modules.

DOC-3716 AvaTax: Parts Updated the page and added clarifications.
DOC-3759

Alias Account Management

Account Lookup

Updated legacy references to alias account management. Added cross-references to OEM alias configuration.
DOC-3831

OFC Reclass

OFC Reclass - Add

OFC Reclass - Copy

OFC Reclass - Edit

OFC Reclass - Mass Copy

Updated OFC Reclass documentation to align with current best practices.
DOC-3830

Consolidated Parts Ordering Overview

Parts Ordering

Consolidated Parts Order

Receiving Parts Off of a Consolidated Parts Order

Added overview documentation for Consolidated Parts Ordering, including when to use the feature, workflow, setup, OEM transmit support, and common issues. Added cross-references from related parts ordering topics.
DOC-3976

Authorization Maintenance: In Progress Invoices

A/R Agency

Added process for clearing and deleting in-progress authorization records. Added a cross-reference from A/R Agency.
DOC-3986

Auto Applying a Payment Amount to Multiple Invoices

Updated screenshots.
DOC-4000

Configuration: AGCO Plus

Configuration: Point of Sale Data Transmit

Configuration: Vendor Cross Reference Codes

Configuration: Parts Book Epsilon1

Added and updated content for AGCO.
DOC-4012

Utilities

Configure Printer Files

Added a note that the Configure Printer Files link on the Utilities screen is not available to ASP (hosted) dealers.
DOC-4013 Legacy Running Jobs Added info around batch job queue order, and details around the Held or Waiting status.
DOC-4015 Printer Output Corrected the content and updated the screenshot.
DOC-4026 AvaTax: Work Orders and Work Order Quotes Added procedure for correcting codes on a requisition.
DOC-4036 Cloud Server Maintenance Window Updated the backup retention.
DOC-4053 AvaTax: Offline Logging Added information on the purpose of the AvaTax Communication Log Report on the AvaTax Logs tab.
DOC-4058

AvaTax: AvaTax Interface

AvaTax: Work Orders and Work Order Quotes

Corrected Transmit Warranty Transactions and Transmit Internal Transactions on the AvaTax Location tab. Documented work order defaults, save confirmation, Avalara transmission behavior, and internal customer rules.
DS-23515 John Deere: DTF Added troubleshooting information for stuck Deere DTF Send and Deere DTF Receive batch jobs, and timeouts.
DS-23651 Upload Parts Cross Reference File Page clean up and clarification.
DS-23729 Invoice History Listing Added Integrated Rental to the Full Text Search.

DS-23778

Parts Month End

830 - Product Support - Parts Month End

831 - Product Support - Parts Reports

Added Security section for Parts Month End menu access and screen buttons.
DS-23794 John Deere Complete Goods Events Updated Update Options on Invoice Event and the Invoice event description for invoice option updates that write both equipment options and master Base & Options records.
DS-24036 AvaTax: Work Orders and Work Order Quotes Documented AvaTax Actual and Quoted tax calculations for work order quotes, printed quote tax when quoted totals match actual or are overridden, and per-line surtax guidance for Florida dealers.
IPS-7169

AvaTax: Offline Logging

IntelliDealer Batch Jobs - Complete Reference

Updated AvaTax Audit Information Tab section with additional information. Added AVATAX AUDIT JOBS to IntelliDealer Batch Jobs - Complete Reference.
IPS-7286 Linked Inspections Added information on un-linking inspections when a stock number is removed or changed on an equipment invoice.
IPS-7315 Configuration: FileBound Added new checkbox Require Vendor Match to Auto-Close.
IPS-7521 System Settings: Location Added the Invoice Visual Refresh PDF Format section under Real-Time Processing.
OEM-3878

Configuration: SFI

IntelliDealer Batch Jobs - Complete Reference

Updated SFI documentation for SFTP transmit migration: added Use New Transmit field, Processing section, and nightly job details.

Added Satisfyd Transaction Transmit to the batch jobs reference.

OEM-3882

CNH CSPS Shipment Details Inquiry Updated info on tracking behavior for CNH CSPS shipment details.
OEM-3892

John Deere eCommerce: Settings

John Deere eCommerce: Orders

Added the Transmit Ready for Pickup/Ready to Ship when Payment Received option on the Settings > General tab. Updated order and return customer assignment in the process overview.
OEM-3895 CNH My Fleet Added info for the linking to the Equipment Profile under the Serial Number field.
OEM-3911 CNH DQR Inspections Updated Dealer Number drop-down description for CSPS-authorized dealer number filtering.
OEM-3970

Configuration: Vendor EFT

EFT Overview

Added info for Wells Fargo CCR, CHK, DAC, and MTS EFT formats, including configuration fields, and EFT format codes.
PI-1895

Configuration: Price Update Contacts

Parts: Price Updates

Added the Price Update Contacts button and configuration screen content.
PI-1993 Customer Care: Email Logs Added the Recipient column on the Cloud Emails tab side sheet. Added section on the SendGrid Activity Logs tab.
PI-2217 832 - Product Support - Parts Price Update Added security switch Manage Price Update Contacts.

2026.07 PPU

Ticket Link Description
APIS-316

Bill.com Overview

Configuration: Bill.com

Added full feature documentation.
COEM-119 John Deere: Equipment Upload Configuration

Equipment transmit now uses an request driven event queue. Removed Deere Equipment Upload - Manual from IntelliDealer Batch Jobs.

DOC-1987

Deposit

How to Collect a Deposit

Parts Deposit and Process Deposit

Using a Deposit as Payment on a Parts Invoice

Improved layout and updated content with current cross references. Added metadata.
DOC-2425 Trial Balance Improved layout and updated content with current cross references. Added metadata.
DOC-2428 Rental Counter - Functionality Added new section Rental Record Retention describing retaining and purging rental contracts.
DOC-2495 IntelliDealer Settings Improved layout and updated content with current cross references. Added metadata.
DOC-2566

Parts Profile: Edit

Parts Utilities

Updated system settings references.
DOC-3446 Equipment Invoicing: G/L Defaults Added information for Depreciation Account field.
DOC-3963

Configuration: Special Accounts

Content updates to Company Level Keywords. Added Limit Number column for each keyword table.
DOC-3968

John Deere: JD SMManage

Improved layout and updated content with current cross references. Added metadata.
DOC-3972

Configuration: FileBound

FileBound Overview

IntelliDealer Batch Jobs

Added information and configuration considerations on the FileBound Jobs that run in batch.
DOC-3974 Equipment Profile Updated references that previously mentioned "options" when it should be "attachments"
DOC-3977 Claas Service Office Pro (SOFF) Updated content with additional technical infomation.
DOC-3978

Creating a Job Schedule Entry for an Unattended Billing Run

Unattended Billing Runs

Updated references to legacy prerequisites and Scheduled Jobs for standalone dealers.
DS-18287 Worldpay: Daily Usage Added note about re-authorization.
DS-19275

Printer Output/PDF Viewer

View PDF Archive

Updated field information and screen shots.
DS-23200 EFT Format Codes Added codes for EFT formats.
DS-23613 Equipment Listing Updated the screen-shot, the existing field documentation, and added missing hidden column content.
DS-23650

Creating a New Rental Contract

Glossary

Part Search

Parts Analysis - Method Screens

Parts Invoicing Details, Ship Confirm Details, or Work Order Parts Requisitions Details

Parts on Order

Parts Profile: Details

Parts Profile: Edit

Parts Search

Rental Counter: Parts

Updated wording on Parts screens where the On Order field is described to clarify that back-ordered quantity is included in the quantity.
DS-23682

AvaTax: Equipment

Equipment: Trade Ins

Configuration: Invoicing

Updated the description of the Taxation Of Trade-in AvaTax drop down.
DS-23771 CNH: Credentials Added info on editing credentials and Generate New Password button.
IPS-7020 Add Currency/Change Currency Renamed the Foreign Exchange Bank Account field to Foreign Exchange Gain/Loss Account. Updated and revised related content.
IPS-7056 InspectionPlus Assign Service Updated content and screen shots.
IPS-7169 AvaTax: Offline Logging Added new AvaTax Audit Information Tab section.
IPS-7414
IPS-7415
IPS-7440
IntelliDealer Main Files and Descriptions

System Settings

Added new log files (LOGPRUC, LOGWQYH and LOGPSOP).
IPS-7445 System Settings- Division Added Margin Worksheet Use Original Cost for New Units.

LA-1755
LA-1796

VitalEngage Text: Opt-in Form

Added Daily Email Limit dropdown and section on Alert Settings.
LA-1820

VitalEngage Text: Consent Dashboard

VitalEngage Text: Opt-in Form

IntelliDealer Batch Jobs - Complete Reference

Added new content for the Consent Dashboard. Added new batch job VitalTextBulkEmailJob. Updated related links.
OEM-2333 Vermeer Parts Ordering Created page for Vermeer Parts Ordering.
OEM-3218 AGCO Shop B2B Created page for AGCO Shop B2B interface.
OEM-3669

Equipment Invoicing: G/L Defaults

A/R Agency

Rental Contract: Invoicing

Worldpay: Daily Usage

Updated credit capture details during the invoicing process.
OEM-3780

Worldpay: Surcharging using Fee Assist

Accounts Receivable - Cash Codes

Point-of-Sale Devices

Created new page for Worldpay Surcharging. Updated existing pages with new configuration fields.
OEM-3856

Wells Fargo Receivables Manager

Added section on the Keys tab.
OEM-3875 Configuration: AEMP Telematics Added info for the Serial Number Match Field, and PIN matching for Generic AEMP OAuth 2.0.

2026.06.005 PPU

Ticket Link Description
APIS-316

Configuration: Bill.com

999 - Security Switches - Configuration

New feature page and related security switch.

2026.06 PPU

Ticket Link Description
COEM-113 CNH DEP eWarranty Vehicle Lookup Updated section on the Invoice Detail Report section.
COEM-317

Configuration: CNH DEP eWarranty Vehicle Lookup

Configuration: CNH Data Exchange Platform

CNH: Credentials

CNH: CSPS Interface

CNH: eQuipment

Updated CNH interfaces for the consolidated log-in credentials screen.
COEM-356

Configuration: Equipment Inventory Feed

IntelliDealer Batch Jobs - Complete Reference

Added new page for Equipment Inventory Feed configuration. Added new batch job to the reference.
DOC-3805 Month-End and Year-End Procedures Revised the content for better organization. Added hyperlinks to procedures. Added task checklists at the end of the page.
DOC-3929 Files Updated Join Types table and field definitions.
DOC-3934 Service Requests Added content for the Synchronize button.
DOC-3935 Customer Pricing Record Updated information around the PARTMAST file.
DOC-3947 Rental Availability Updated data source.
DOC-3948 Troubleshooting Printers Updated printer troubleshooting.
DOC-3953

John Deere: CGE Logs

John Deere Complete Goods Events

Noted that the Customer: entityID value is John Deere's customer number.
DOC-3960 Import Added note about picpak rules and rename behavior.
DOC-3961

VitalEngage Text Overview

Configuration: Text Connect

Alerts Management Overview

Add Alert, Edit Alert

Test Alert Message

Alert Methods

Updated Alert Management System with VitalEngage Text details.
DOC-3962 Customer Care: Email Logs Added note on Cloud Emails tab still being developed.
DOC-3964 Parts Profile: Edit Added note for Average Cost field.
DOC-3965 Starting a Writer that has Ended Updated verbiage and screen shots.
DS-23017 Work Order Reversal Updated info around Real Time Billing and the reversal process.
DS-23232 Service Request Added detail to Extended Description field.
DS-23346 Komatsu Parts Order Transmit Updated the Dealer Code field.
DS-23402 Daily Cycle Count Added clarifications to the fields.

IPS-7340

IPS-7341

Receipt Details

Equipment Invoicing: Customer - Invoice Header

Added info around InspectionPlus related options.

IPS-7355
IPS-7356
IPS-7357
IPS-7358
IPS-7359
IPS-7360
IPS-7361
IPS-7362
IPS-7363
IPS-7364

IntelliDealer Main Files and Descriptions

System Settings

Added new log files.
IPS-7373

Parts Month End

Parts Reports

Moved Reprint Parts Month End from Parts Reports to Parts Month End.
LA-1612 CRM Gatekeeper Added section on Import Descriptions.
LA-1692 VitalEngage Text Window Added Message Signature option.
LA-1752 VitalEngage Text: Consent Dashboard Updated the title of the screen.
LA-1756

VitalEngage Text: Opt-in Form

Added section on Scheduler Settings.

OEM-3639

OEM-3731

OEM-3726

OEM-3730

OEM-3731

Claas Service Office Pro (SOFF)

Added info for screen tabs and functions.
OEM-3734 Configuration: CNH Data Exchange Platform Added info around the 6 month retention period via Azure Eventhub
OEM-3794 John Deere Complete Goods Events Added info on the Update Units Sold checkbox.
OEM-3808 John Deere eCommerce: Orders Added Payment Method field.
OEM-3816 John Deere: SMO Added section on the Excluded Divisions tab.

OEM-3831

DS-23536

Ditch Witch Invoices Added note about Invoice Date and Due Date.
OEM-3860 Wells Fargo Receivables Manager Added note on Private Key Password field. General page updates.

2026.05 PPU

Ticket Link Description
COEM-118 CNH CSPS Claim Entry Added page for CNH CSPC Claims Entry function.
COEM-261 Configuration: John Deere Dealer Rewards Added Work Orders tab and missing content. Updated screenshots
DOC-1919

DTF Parts Receipt: Listing

Added overview information, required feature, required security, etc. Similar updates to related files.
DOC-3848

Configuration: Equipment Profile Update Supplier Invoice Amount

Update Supplier Invoice Amount - Choose Voucher Batch

Reorganized and updated content.
DOC-3853

Third-Party URLs

Vendor Profile

Executive Summary: Edit View Properties

Accounts Payable Outstanding

Call Analysis

Monthly Details

Group Unit Analysis

Accounts Receivable: A/R Outstanding

Open Sales Orders: Listing

Work in Process

Outstanding A/R

Area Sales

Geographic and Business Analysis

Work in Process

KPI Location Comparison Graph

Telematics Map

Called out screen dependency on external APIs.
DOC-3854

IntelliTech - Logged On

Work Order: Segments

Added further details for when Description, Cause, Complaint or Correction are locked.
DOC-3869

Work Order: Customer

Updated the description of Hours 2 field.
DOC-3897 Data Portal Updated table and report information.
DOC-3901

General - Interfaces

Iron Solutions

Updated information about emails for interfaces.
DOC-3905 Systems - Work With System Access Updated the list of all systems.
DOC-3911 Internal Accounts Receivable Credit Check System Overview Updated information around deprecated process for Special Credit Checks.
DOC-3914 John Deere Complete Goods Events Updated description of Use Mixed Case Descriptions field.
DOC-3932 Traffic: Attachments Corrected the Datasource.
DS-19161

Customer Profile

Edit Alternate Ship to/Add Default Ship to

AvaTax: Customers

Clarified the usage precedence of the AvaTax Entity Code fields.
DS-23305 Laser Overlay Added info around overlays and InspectionPlus.
DS-23113 Equipment Profile Clarified what happens when changing some fields.
DS-23366 Configuration: MyKomatsu Integration Updated field description for Identity and Shared Secret.
DS-23400

Messages

Message

Noted that the From field is read-only.
IAAD-82 Real-time Billing Queue Updated content and screenshots.
IPS-7246

Equipment Profile

Rental: Exchange

Clarified required access.
LA-982 IntelliTech Setup Removed Sign Off Prompt and Sign Off Default fields.

LA-1617

LA-1618

LA-1671

995 - User Security

VitalEngage Text: Opt-in Dashboard

VitalEngage Text: Opt-in Form

New security switch added for bulk emails requesting opt-in consent. New page for dashboard.
OEM-1693

Configuration: ASN Invoice Import

Accounts Payable: Komatsu Invoice

Reorganized, revised, and updated content.
OEM-3584 A/R Agency Added "Credit Card Processing Overview" section.
OEM-3769 John Deere MST/SPG Added new page for John Deere MST/SPG interface function.
OEM-3772 John Deere: SMO Added Salesperson Mappings tab, and updated other content.
OEM-3767 John Deere Quote II Updated page for John Deere Quote II interface function.
OEM-3768 John Deere ERS Added new page for John Deere ERS interface function.
OEM-3770 ESCO Added new page for ESCO interface function.
OEM-3776

Configuration: Payworks Import

Vouchers: Accounts Payable Upload

Added new page for configuring Payworks Import, and added usage information.
OEM-3778 CNH NGPC Start Digits Updated content to match revision of screen.
OEM-3799 John Deere Complete Goods Events Added Update Options on Invoice Event checkbox.
OEM-3805 Volvo: MQ Client Created page for Volvo: MQ Client interface.

2026.04 PPU

Ticket Link Description
COEM-38 CNH DEP eWarranty Claim Submission Added success message display for claim submission and documented the Correct Claim button functionality.
COEM-97 Kubota Syncron Added a new Error Notification configuration field to the Kubota Syncron screen, enabling one or more users to receive email alerts when the Smart Supply import job fails.
COEM-108 Warranty: Work Order Segments Added note on status visibility for Kubota draft claims on a work order.
COEM-186 IntelliDealer Batch Jobs Krone Parts Locator job added to the list.
COEM-212 Komatsu: Retail Sales Added functioning re-directs for Transmit and File History tabs.
COEM-281 Krone: Parts Ordering Created page for Krone > Parts Ordering.
DOC-2627 Rental Control Setup - Billing/Invoice Updated the Print Invoices In Billing Run description to clarify that this setting will control the generation and posting of invoices during a billing run, rather than just the printing function.
DOC-3708 Real-time Billing System Updated the Real-time Billing help documentation to clarify the hierarchy between location-level and user-level security settings, and corrected misleading information by indicating that Real-time Billing for Parts is not currently available.
DOC-3832 Tips and Tricks for Parts Inventory Accuracy Added helpful tips to improve parts inventory accuracy.
DOC-3870 AvaTax: AvaTax Interface Added guidance for updating the Avalara AvaTax license key, including immediate disconnection behavior, risk of transaction gaps, and recommended timing and steps to safely apply the change.
DOC-3871 Exchanging a Rental Unit Added clarification on how rental unit exchanges handle billing, credits, and utilization, ensuring revenue and reporting are correctly attributed to the replacement unit.
DS-21231 System Settings - Division Added missing option for Show Equipment Parts History Link.
DS-21570 Add a Location Updated the Add A Branch page to Add a Location.
DS-22334 Setting up Freight Parameters for a Branch Location Added validation note restricting freight parameter configuration to active part numbers and performed minor content cleanup for clarity.
DS-22881

VESign Dashboard

VESign Signing Details

Parts Invoicing

Equipment Invoicing

Equipment Quoting

Equipment Invoicing or Quoting: Memos

Work Order Quoting/Parts Quoting

Work Order Quoting: Customer

Updated VESign Status to include frequency of status checks.
DS-23185 AvaTax: Work Orders Noted that the Entity Use Code cannot be modified during work order updates.
DS-23188 Configuration: Vendor EFT Added configurable “Entry Description” field (default “EFTPAYMENT”, max 10 characters) to the Vendor EFT Nacha_1–10 screen for type ‘5’ records.
DS-23190 Configuration: Vendor EFT Added information on Display Descriptive Date as Alphanumeric checkbox.
DS-23274 Trial Balance Report Updated Trial Balance help documentation to include CNH-specific requirements, adding Destination Name and clarifying Dealer Code as mandatory fields when CNH is selected.
DS-23356 John Deere Complete Goods Events Added info on the Group Code Mappings tab.
IPS-4853

MyDealer: Printer Output

Printer Output/PDF Viewer

Printer Output

Added naming conventions for files in a zipped archive.
IPS-7085 InspectionPlus Assign Service Added info on the All Steps In One Segment toggle.
IPS-7163 Vouchers: Non-Batch Updated the Source and Invoice Number fields to align with Filebound behavior.
IPS-7210 Equipment Invoicing: G/L Defaults Added note on invoicing logic for Release and Bill History buttons and in progress InspectionPlus forms.

IPS-7084

IPS-7206

IPS-7207

IPS-7229

IPS-7241

IPS-7243

Linked Inspections Added information on the process for Equipment Invoicing and Traffic ticket functionality, including non-started inspections and adding a stock number.
IPS-7272

InspectionPlus Template Builder

Added section on No Service List toggle and multimedia requirements.
LA-1594

VitalEngage Text Overview

VitalEngage Text: Opt-in Form

Added VitalEngage Text Consent Branding page.
OEM-2144

BRP: Invoices

BRP: Price File Tab

Created page for BRP: Invoices tab and Price File tab in BRP > Interfaces.
OEM-3121 Terex Retail Sales: Configuration Removed reference to Use New Transmit Process checkbox.
OEM-3152 Configuration: CNH Data Exchange Platform Added section on Historical Data Transmit tab.
OEM-3200 Configuration: Vendor EFT Removed references to discontinued legacy EFT formats.

OEM-3387

OEM-3389

OEM-3489

OEM-3403

OEM-3490

OEM-3491

OEM-3495

OEM-3497

OEM-3698

John Deere: Warranty Added info on new sub tabs in Configuration > John Deere > Warranty.
OEM-3693 Parts Invoicing Details, Ship Confirm Details, or Work Order Parts Requisitions Details Added note on third party card payment processing.
OEM-3666 Shopify: Configuration Added configuration options to support switching between Legacy (REST) and GraphQL methods for Shopify order import.
OEM-3695

800 - Product Support - Equipment Profile

John Deere: CGE Logs

Added switch for Access JD GC Event Logs and new page for CGE Logs.
OEM-3714 Running Jobs Tab Created page for Running Jobs tab at Administration > Settings > Batch Jobs.
OEM-3717 Trigger Check Added new page.
OEM-3735 John Deere eCommerce: Orders Added Extended Description information.
OEM-3736 Configuration: CNH Data Exchange Platform Upload page and Updated CNH Data Exchange Platform configuration screenshots to reflect newly introduced buttons.

PI-1954

PI-1980

PI-1990

Customer Care: Email Logs Updated help for two tabs on the screen.

2026.04.001 PPU

Ticket Link Description
LA-1594 VitalEngage Text: Opt-in Form Added new page.
OEM-3749 Configuration: MyKomatsu Integration Added information on Include On Order parts in Availability checkbox.

2026.03.004 PPU

Ticket Link Description
OEM-3672 Configuration: MyKomatsu Integration Added information about the Auto-Fill Drop Ship Orders checkbox.

2026.03 PPU

Ticket Link Description

COEM-111

OEM-3679

CNH DEP eWarranty Vehicle Lookup

809 - Product Support - Equipment Reports

Added the PPP Claim Invoice Report tab.
COEM-117 Accounts Payable Vouchers - Kubota Invoices (New) Added Download PDF Invoice button.
COEM-165 CNH Credentials Added new page.
COEM-189 Configuration: CNH Data Exchange Platform Added configuration references for PoS and My Fleet tabs.
COEM-240 Krone Parts Locator Created page for Krone Parts Locator.
DOC-3807

Select Print Parameters

System Settings: Location

Clarified how retail price is determined.
DOC-3801 Special Part Numbers Added DISC to Work Orders section.
DOC-3829

IntelliDealer Tips and Tricks

Added helpful tips to improve efficiency.
DOC-3833

Work Order: Customer

IntelliTech Scheduled Work Orders

Clarified MobileTech (IDMA) sync behavior and noted that work orders opened in MobileTech cannot be accessed from IntelliTech.
DOC-3847 Equipment Listing Added clarification for search filters.
DOC-3391 Invoicing Write Back Added clarification for Scheduled Depreciation billing requirements, updated Depreciation Processing descriptions, and documented read-only Traffic Ticket History in Write Back Results.
DOC-3806 Formatting a CSV File for Budget Upload Update the document by adding clearer screenshots and correcting Steps 8–9 to reflect selecting Comma and Text.
DOC-3814 Accounting Transactions with a Vendor Refund Check Added refund overview, clarified vendor refund scenarios, and improved explanation of vendor refund check transactions.
DOC-3846 Formatting a CSV File for Category- Class- Subclass Upload  
DS-22579 User Profiles Updated ID MobileAccess
DS-22750 John Deere Proactive Jobs - Attaching Work Orders Revised content for clarity.
DS-22937

Laser Overlay: Listing Screen

Laser Overlay

VESign Details

Added a note to contact support to remove signatures from laser overlays.
IPS-4603 AvaTax: Offline Logging Added a description for the Call Log Report button.
IPS-6200 601 - Financial Management - Accounts Payable Renamed Change Outstanding Vouchers to Adjust Outstanding Vouchers.

IPS-6862
IPS-6863
IPS-7034
IPS-7035
IPS-7036
IPS-7037
IPS-7038
IPS-7050
IPS-7051
IPS-7052

IPS-7053

IntelliDealer Main Files and Descriptions

System Settings

Added new log files.
IPS-6854 803 - Product Support - Equipment Base/Options Renamed Delete Base/Options to Deactivate Base/Options.
IPS-7181 AvaTax: AvaTax Interface Removed AvaTax configurations from System Settings: Location to AvaTax Interface.
IPS-7193 Real-time Billing System Added documentation for new invoice header code T used for Real-Time Billing invoices.
IPS-7276 Equipment Profile Changed Basic and Extended Hours/Code/Date to Basic Warranty and Extended Warranty Hours/Code/Date.
LA-1573 CRM Gatekeeper: Configuration Added page for configuration screen of CRM Gatekeeper.
OEM-3531

Configuration: Vermeer Machine Campaigns

Vermeer Machine Campaigns

Work Order: Segments

Added new pages for Vermeer Machine Campaigns.

OEM-3600

OEM-3601

Komatsu New Parts System Setup Added OAuth 2.0.
OEM-3640 Configuration: CNH CRA Grow Added new page.
OEM-3646

Parts Ordering

821 - Product Support - Parts Ordering

Added new Ordering Option Download Smart Supply Orders.
OEM-3651 Employee Profile Updated screen shot. Added cross-reference to ADP Payroll Plus.
OEM-3673

BRP Parts Interfaces

Ditch Witch: Price Configuration

Polaris Price Master

PAR128 Price Update Reports

Added the Price File Printer ID field.

Added note in reports page about OEM configuration affecting the report outputs.

OEM-3692 Komatsu - Retail Sales Added the Import Previous Retail Sales Files button.
OEM-3694 Interface Logs Added new page.
OEM-3315 Accounts Receivable - Cash Codes Added four WorldPay duplicate check checkbox fields to the Cash Codes (CASHCODE) documentation for Charge Type = WorldPay.

2026.02 PPU

Ticket Link Description
COEM-29

Warranty: Work Order Segments

CNH DEP eWarranty Claim Submission

Added that closed and signed off segments can be submitted. Updated screenshots

COEM-88

COEM-89

COEM 91

Removed John Deere Fleet Care from Service Requests: Customer Tab, Service Request: Problem, and Service Request: Stock Number.

Removed these interfaces and their related pages:

  • Configuration > Interfaces > AGCO+ Mapping
  • Configuration > Interfaces > Bobcat > Warranty
  • Configuration > Interfaces > Bobcat > Base and Options Import
  • Configuration > Interfaces > CNH > ePRW Picklists
  • Configuration > Interfaces > John Deere > Connect 2
  • Configuration > Interfaces > John Deere > Parts Receipt
  • Configuration > Interfaces > Other > GlobalTRACS
COEM-109 CNH DEP eWarranty Vehicle Lookup Updated the PPP Tab section.
DOC-3391

Traffic Management - Listing

Integrated Rental: GUI Integration

Integrated Rental: Integration

Updated the Traffic and Integrated Rental help to clearly explain that Traffic is not available in divisions using Integrated Rental, clarifying that Traffic menus are hidden and improving the wording in the GUI Integration section.
DOC-3756

Report Options

Equipment Reports

Updated Equipment Balancing Report help to match the UI by removing the "Invoiced" status and clarifying that the "All" parameter excludes invoiced units.
DOC-3758 Centralized Inventory Management for Parts Updated the Centralized Inventory Management documentation to clarify that central locations must use calculated reorder point OFCs, as fixed reorder point OFCs prevent IntelliDealer from combining multi-location demand during stock ordering.
DOC-3762

InspectionPlus Main Screen

InspectionPlus Template Builder
Added info on Service List modal in the template builder. General page updates.
IPS-7147 System Settings: Location Updated the System Settings help page to rename the InspectionPlus section to BTTRInspection, including the section list, heading, and field description reference.
DOC-3780 Running a 1099 Form Print Updated link for a valid 1099 form.
DOC-3808 Job Codes Added info on Machine ID 'X' for John Deere Expert Services.
DS-20686 Customer Care: E-mail Logs Updated the Customer Care: E-mail Logs help content to clarify that the screen initially displays email log results across all companies and divisions before filters are applied.
DS-22239

Deleting Parts from the System (Deletion Listing Notes)

Kits

Added documentation notes clarifying that parts included in kits cannot be deleted, updating both the Delete Part content and the Parts Kits (Kits tab) help to reflect this restriction.
DS-22843 Worldpay: Daily Usage Updated the Worldpay: Daily Usage help content to define miscellaneous customers and clarify that saving or using stored card data is not supported, with related UI elements disabled.
DS-22974 Configuration: AEMP Telematics Added section on Komatsu KomTrax configuration.
DS-22978 IntelliDealer Batch Jobs Added entry for Komatsu Komtrax.
IPS-6626 Campaign Removed Fax references and updated screenshots on the Campaign help page to reflect the current UI where Fax is no longer available.

IPS-6838
IPS-6842
IPS-6845
IPS-6846
IPS-6847
IPS-6861
IPS-6975

IntelliDealer Main Files and Descriptions

System Settings

Added new log files.
IPS-6924

Equipment Profile

Changed field label from Fleet Date to Rental Fleet Date and updated related help content.
IPS-6948 InspectionPlus Assign Service Added note on required restarts.
IPS-6988 Configuring: Customer Add Settings Updated the Customer Add Settings documentation to rename the Card Number Default field to Card Number Storage and aligned all related references accordingly.
IPS-7033

Tethrit Now

Configuration: Types Listing

Added information about Tethrit Now 2.0 and added instructions for configuring TethrIt Now 2.0.

 

IPS-7047 InspectionPlus Assign Service Added note on Salesperson modal behavior.
IPS-7186

Rental Counter

Equipment Quoting

Work Order Quoting/Parts Quoting

Updated note on signing expiry.
LA-1523 Configuration: Group Codes Added info on Exclude from Integrated Rental checkbox.
LA-1548 CRM Gatekeeper Added mention of new entry behavior on each tab
OEM-3165 John Deere Credentials Added info around New Credentials System tab
OEM-3190 John Deere eCommerce: Settings Added info on Internal A/R Payments tab. (beta)
OEM-3498 CNH Interactive Maintenance Updated the Get Next Coupons section.

OEM-3541
OEM-3545
OEM-3630

Ditch Witch Invoices Added Invoice Details section.
OEM-3624 Komatsu Parts Order Transmit Updated the Dealer Code field with default information.
OEM-3628 Ditch Witch Invoice Download Updated Invoice Type Accounts and Surcharge Accounts sections.
OEM-3643 Configuration: AEMP Telematics Added Vermeer to Prerequisites section of supported interfaces.

OEM-3557

OEM-3632

John Deere Complete Goods Events Added information for these checkboxes: Create Pre-Sold Units and Always Update Model Year.

2026.01 PPU

Ticket Link Description
DOC-1362 Customer Merge Utility Notes Added the Customer Merge Utility Notes to IntelliDealer ProDocs, documenting merge behavior, prerequisites, limitations, and updated files.
DOC-1667 Equipment Profile Added Machine Quick Links entries for Costing, Margin, and Washout.
DOC-3719 Utilities Added note on UEE/Inspection Deletion option.
DOC-3729

IntelliDealer Parts Invoicing

IntelliDealer Parts Invoicing - Configure Printers

Created page for the Parts Invoicing and Configure Printers tab in the configuration section of IntelliDealer
DOC-3734 MyDealer: Configuring User Profiles Propagate the password rules so they are easy to review.
DOC-3749 Equipment Costing Added Salesperson Cost Overview section. Updated cross-references in related files and added new glossary terms.
DS-17920 System Settings- Division Updated System Settings Division documentation to correct the JDMINT group code setting and its drop-down options.
DS-17981 Ditch Witch Parts Ordering Created page for the Ditch Witch Parts Ordering interface.
DS-17947

Komatsu Factory Campaign Summary Details

Active Komatsu Factory Campaigns

Update the SMR at Time of Claim field description to clarify that the value is sourced from workOrderMachineHours instead of CBHRS.
DS-22598

John Deere Expert Services: Jobs

John Deere Expert Services: Quotes

Updated the John Deere Expert Services Jobs help content to clarify that checklist retrieval is dealer-specific and aligns the documentation with current system behavior.
DS-22847

AvaTax: Installation and Setup

System Settings: Location

Added details about how to use Location Address Lines.
IPS-4394 CRM Equipment Transmit Created page for the CRM Equipment Transmit screen for the Elead interface.
IPS-6474 Configuration: FileBound Added new fields and updated the screen shot.
IPS-6539 Data Portal Added entry for Vendor Parts Order report.
IPS-6668 Real-time Billing Queue Added Processing Restart section.
IPS-6669 Real-time Billing Queue Updated the description of the Reference Number field.
IPS-7109 InspectionPlus Assign Service Screen Updated field information. Formatting edits
IPS-7167 AvaTax: Offline Logging Updated note on retention time.
IPS-7178 Logs Created page for new Logs screen. Formerly Interface Logs.

LA-1374

LA-1355

VitalEngage Text Conversation History

VitalEngage Text Window

Added the conversation history search field and start a new conversation button. Updated screen shots.

 

COEM-66 John Deere: SMO Added info around radial buttons for Submit Initial and Load Estimate on the Initial Data Load tab.
OEM-2164 Kubota - Interface Configuration Creates tabs for Kubota, Vendors, Dealer Numbers on Kubota - Interface Configuration .
OEM-2194 Financial Transmit Created page for the Financial Transmit.
OEM-2196 SFI Created page for the SFI interface.
OEM-2197 WOLAB Timecard Integration Created page for the WOLAB Timecard Integration.
OEM-2214 John Deere: Warranty dates Updated the John Deere interface documentation to include the new Warranty Dates tab, which allows users to configure automated and manual equipment warranty synchronization via the John Deere Warranty Date PINs API.
OEM-2279 CNH CSPS Interface Added Direct Ship for CSPS Stock Orders on CNH CSPS Interface page.
OEM-3178

CNH eWarranty Claim Submission

Configuration: CNH eWarranty Vehicle Lookup

Added content for Validate EZ Labor button.

Added configuration details.

OEM-3246

CNH DQR Inspections

CNH My Fleet

Equipment Profile

Work Order: Segments

Work Order Quoting: Details

800 - Product Support - Equipment Profile

810 - Product Support - Work Orders

813 - Product Support - Work Order Quoting

Added new page for CNH DQR Inspections.

Updated related pages with buttons, security details and so on.

OEM-3336 CNH DEP eWarranty Vehicle Lookup Added new page for DEP eWarranty Vehicle Lookup.
OEM-3464 John Deere Sales Center Added info around the Use IntelliDealer Group Code Mapping checkbox.
OEM-3468 John Deere SMO Added info around the Best Selling Price dropdown.
OEM-3477 JD Quote Updated fields that appear on this screen.
OEM-3539 601 - Financial Management - Accounts Payable Added info around Access and Modify Ditch Witch Invoices switch.
OEM-3598 Ditch Witch Invoice Download Added info around the Split Parts POs to Distribution Lines checkbox.
OEM-3599 Configuration AEMP Telematics Added Komatsu Komtrax to the list of compatible OEMs.